Family Service Advisor (Funeral & Cemetery Sales)

Family Service Advisor (Funeral & Cemetery Sales)

Location: Holy Sepulchre Cemetery & Funeral Center - Hayward, CA

Catholic Funeral & Cemetery Services (CFCS) is seeking a compassionate, motivated, and relationship-driven Family Service Advisor to join our team in Hayward, CA. In this role, you will guide families through pre-need and at-need cemetery and funeral planning, helping them make informed and meaningful decisions for themselves or their loved ones.

This is an opportunity to combine consultative sales, service, and personal purpose within an organization grounded in faith, compassion, and community.

Benefits

Responsibilities

• Meet with families to discuss pre-need and at-need funeral and cemetery planning options
• Use a consultative sales approach to understand family needs and recommend meaningful solutions
• Build and maintain a strong pipeline through prospecting and community outreach
• Follow up with families and provide exceptional, personalized service
• Manage your own success while working alongside a supportive and mission-driven team
• Represent CFCS values with professionalism, empathy, and integrity
• Thrive in a dynamic environment where every day brings new opportunities to serve

Qualifications

• 2–4 years of performance-based sales experience required
• Prospecting and lead generation experience required
• Valid driver’s license required
• Strong communication and relationship-building skills
• Highly organized and self-motivated
• Passion for helping people through important life decisions
• Comfort working in a mission-driven, Catholic environment (all faith backgrounds are welcome to apply)
• Driven to succeed and willing to put in the work to build your business

Get to know us…

Catholic Funeral & Cemetery Services (CFCS) partners with Catholic Dioceses across the United States to provide compassionate funeral, cremation, and cemetery services rooted in faith and service.

For over 20 years, we have built a vibrant and supportive culture where employees are empowered to grow professionally, spiritually, and personally while serving families with dignity and care.

Our work is guided by our core values:
Share the Journey. Serve with Care. Make It Happen.

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