Grants Coordinator - Community Impact Team

About the Role: The Community Foundation of Middle Tennessee is seeking a detail-oriented, service-driven Grants Coordinator to oversee the Donor Advised Fund (DAF) grant process from start to finish. As the primary point of contact for DAF fundholders and nonprofit grantee partners, you'll guide grant requests through every stage of the process, ensuring an efficient, accurate, and positive experience. This role does not make competitive grant award decisions and is focused on customer service, process accuracy, relationship management, compliance, and administrative coordination.

Our mission statement: “To build a more thriving and inclusive community – today and for generations to come – by transforming thoughtful generosity into positive change.”

Our core values:

• Listen and learn.
• Ground the work in trust.
• Show up for each other and the community.
• Find the good and praise it.

What You'll Do

• Manage the full lifecycle of donor-advised grant requests.
• Serve as a responsive resource for donors and nonprofit partners.
• Review, process, and track grants while ensuring compliance with Foundation policies and procedures.
• Conduct due diligence and maintain accurate grant records.
• Communicate proactively regarding grant status, timelines, and next steps.
• Prepare grant payments, confirmations, and related correspondence.
• Document interactions and grant activity within the Foundation's CRM system.
• Collaborate with colleagues across the Foundation to ensure exceptional service and timely grant processing.
• Resolve issues and inquiries with professionalism, empathy, and attention to detail.

Who We're Looking For

• 3+ years of administrative support, customer service, nonprofit operations, financial services, donor services, or related experience.
• Strong customer service and relationship-building skills.
• Excellent written and oral communication skills.
• Deep commitment to accuracy and quality of owrk.
• Exceptional attention to detail and organizational ability.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office/Microsoft 365 and the ability to learn new systems quickly.
• Ability to work independently and collaboratively in a busy, community-facing office environment.

Why Join Us?

At the Community Foundation of Middle Tennessee, we believe trust is our greatest currency, generosity is our most powerful tool, and collaboration for community good is our highest calling. Every day, we help donors and nonprofits create lasting impact across our region.

Benefits Include:

• Medical, dental, and vision insurance (100% employer-paid individual coverage)
• Disability and life insurance (100% employer-paid individual coverage)
• Paid family leave
• 11 paid holidays and 15 days accrued PTO
• Summer work schedule with half-day Fridays
• 403(b) retirement plan

The Community Foundation of Middle Tennessee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and interns.