Senior Manager, Customer Engagement

CGC is a nonprofit investment firm that finances and originates clean energy, water, and resilient infrastructure projects to accelerate clean air, clean water, and affordable energy for communities across America.

We collaborate with the public and private sectors to bridge financing gaps and mobilize private capital into projects that deliver measurable economic and environmental impact at scale. Every dollar we invest is structured to multiply, generating durable returns for people, markets, and the environment.

Over the past decade, CGC has demonstrated the power of public-private investment by helping catalyze economic accelerators nationwide and mobilizing billions of dollars toward affordable clean energy and resilient infrastructure. Our model fills market gaps, unlocks private capital, and proves that economic growth and environmental progress can advance together.

A career at the CGC is grounded in impact. Our six core values guide how we invest and how we work together.

The Senior Manager, Customer Engagement plays a critical role shaping CGC’s customer strategy using market analysis and focus groups to understand customer demand and behavior in rural, low income and disadvantaged communities (LIDAC), and Tribal markets; source and shape product ideas based on customer demand, trends, and feedback; and shape strategic interventions to ensure customer solutions reach the communities who need it the most. 

• Bachelor’s degree and 6+ years of experience, or an equivalent combination of education and directly related experience
• 4+ years of experience in impact investing, climate finance, economic development, renewable energy, management consulting, infrastructure, public policy, community development, or a related field.
• Ability to travel up to 30%

• Ability to analyze quantitative and qualitative information.
• Strong Excel proficiency.
• Experience working with datasets, KPIs, and performance tracking.
• Ability to evaluate project, developer, and investment information.

• Exceptional written communication skills.
• Ability to prepare executive summaries, memoranda, and presentations.
• Ability to communicate technical information to non-technical audiences.
• Experience synthesizing findings into written reports and presentations.

• Demonstrated interest in climate solutions, economic opportunity, rural communities, Tribal communities, low income and disadvantaged (LIDAC) communities, or environmental and economic resilience.