Senior Manager, Customer Engagement

CGC is a nonprofit investment firm that finances and originates clean energy, water, and resilient infrastructure projects to accelerate clean air, clean water, and affordable energy for communities across America.

We collaborate with the public and private sectors to bridge financing gaps and mobilize private capital into projects that deliver measurable economic and environmental impact at scale. Every dollar we invest is structured to multiply, generating durable returns for people, markets, and the environment.

Over the past decade, CGC has demonstrated the power of public-private investment by helping catalyze economic accelerators nationwide and mobilizing billions of dollars toward affordable clean energy and resilient infrastructure. Our model fills market gaps, unlocks private capital, and proves that economic growth and environmental progress can advance together.

A career at the CGC is grounded in impact. Our six core values guide how we invest and how we work together.

The Customer Engagement Senior Manager plays a critical role shaping CGC’s customer strategy – using market analysis and focus groups to 1) understand customer demand and behavior in rural, low income and disadvantaged communities (LIDAC), and Tribal markets; 2) source and shape product ideas based on customer demand, trends, and feedback; 3) shape strategic interventions to ensure customer solutions reach the communities who need it the most; and 4) ensure consumer protection is integrated into our customer solution strategy. 

• Bachelor’s degree and 6+ years of experience, or an equivalent combination of education and directly related experience
• 4+ years of experience in impact investing, climate and clean energy finance, economic development, management consulting, infrastructure, public policy, community development, or a related field. 
• Ability to travel up to 30%