26-05 IT Infrastructure and Application Intern

The International Potato Center (CIP) is looking for one (1) IT Infrastructure and Application Intern to provide support to the Information Technology Department in Lima, Peru. About CIP: CIP is part of the CGIAR global research partnership committed to transforming food, land, and water systems in a climate crisis. CIP’s mission is to develop and share science-based innovations in potato, sweetpotato, and other root and tuber crops. CIP partners with organizations in over 20 countries in Africa, Asia, and Latin America to strengthen agri-food systems and provide economic, social, and nutritional benefits, especially for women and youth. We integrate social and biophysical sciences to address complex challenges in food and agriculture. For more information, please visit https://cipotato.org/about/. About the position: This position will support the IT unit in maintaining and optimizing business applications, network infrastructure, and information security protocols. The intern will contribute to the documentation of ITIL-based procedures and the development of solutions within the Microsoft 365 ecosystem to enhance organizational efficiency. Key responsibilities: Support business applications including ERP, BI solutions, SharePoint Online, IT Service Management, and Business Analysis. Provide infrastructure support for networks and communications. Information security support, including handling and escalation of security events and incidents. Document internal IT processes and procedures in accordance with the ITIL service management framework. Develop sites using Office 365 SharePoint. Develop solutions in Power Platform (Power BI, PowerAutomate, and PowerApps). Monitor network services, communications infrastructure, Datacenters, and information security. Update infrastructure and communications inventory. Requirements What are we looking for? Education: Students in their final cycles of Systems Engineering, Computer Science, Information Technology, or related fields. Academic Standing: Belonging to the upper third of the class (mandatory requirement). Technical Competencies: Proficiency in Microsoft Office at an advanced level. Desirable experience with Microsoft Office 365 and knowledge of ITIL. Basic knowledge of Information Security (malware, phishing, antivirus, etc.). Knowledge of data networks and network monitoring (switches, wireless access points, etc.). Knowledge of security standards (NIST, ISO 27001). Knowledge of HTML, CSS, and ASP (desirable). Languages: Intermediate level of spoken and written English; advanced reading level. Core Competencies: User service orientation, initiative, proactivity, interpersonal communication, and teamwork skills. Benefits Why should you consider this opportunity? CIP is a global and reputable international organization that has a strong, state-of-the-art R&D background. CIP is dedicated to achieving food security, improving nutrition and well-being, and gender equity for poor people in roots, tubers farming and food systems in the developing world. CIP is a member of the CGIAR, a global partnership that unites international organizations engaged in research about food security. CGIAR research aims to reduce rural poverty, increase food security, improve human health and nutrition, and sustainable management of natural resources. What are we offering? Internship agreement