People Operations Coordinator

The People Operations and Technology team at Chainalysis is focused on building a seamless, scalable, and data-driven employee experience. We sit at the center of the People team, enabling the business through thoughtful system and process design, automation, and insights.

Our mission is simple: make it easy for employees, managers, and leaders to get what they need, when they need it, through intuitive systems and reliable data. We’re increasingly leveraging AI and agentic workflows to transform how the People team operates to eliminate manual work, accelerate decision-making, and reimagine how the People programs are designed and delivered across the business.

• Manage core employee lifecycle processes in Workday (hiring, internal job changes, exits), recommend process optimization and champion new HRIS processes as they roll out

• Serve as a first point of contact for employee inquiries, delivering timely and accurate support through our ticketing system

• Own data integrity across people systems by conducting regular audits and resolving discrepancies

• Identify opportunities to automate manual People processes using AI and workflow tools, and collaborate with the team to implement them

• Build and maintain the People team's internal knowledge base as a reliable, self-service resource

• Assist with benefit administration for colleagues across the globe

• Support compliance and audit readiness, including SOC 2, regulatory requirements, and the employee handbook

• Develop and maintain standard operating procedures (SOPs), playbooks, and process documentation for all core People workflows

• Partner closely with cross-functional partners (Finance, BizTech, Legal, Security) to ensure successful resolution of process, program, or data issues

• The highest degree of integrity at all times

• Maturity & discretion when handling sensitive information

• Strong organizational, communication, prioritization, and project management skills

• Past experience using Google Suite and willingness to consistently learn about its new features and tools

• A team-first mentality and customer-oriented approach

• Demonstrated history of creative problem-solving

• Familiarity with the technologies we use (e.g. Workday, Atlassian, Google Workspace) from an end-user or process perspective

• Exposure to HR compliance programs and audits including evidence gathering and control documentation

• Experience in People (HR) Operations or a similar program management role

• Proven documentation, communications, and/or knowledge management skills

• Hands-on experience leveraging AI, automation, or agentic tools

• Workday

• Ashby

• Atlassian

• Slack

• Google Workspace

• ADP

• Activpayroll

• Deel

• Okta

• Internal AI tools (emerging)

Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.