Director of Talent and Shared Services

United StatesWalkerexecutive
Human Resources (legacy human-resources)OtherService Associate
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Quick Summary

Key Responsibilities

Direct the employee acquisition process to assure that Challenges seeks out and acquires the best candidates with the most efficient process in the fastest possible way.

Technical Tools
Human Resources (legacy human-resources)OtherService Associate

Responsibilities

~2 min read
  • Direct the employee acquisition process to assure that Challenges seeks out and acquires the best candidates with the most efficient process in the fastest possible way. This would include managing the application, interviewing and new hire on-boarding processes.
  • Direct and monitor the HRIS system to ensure that all data is correct, and we are benchmarking and monitoring all appropriate data, including HR metrics, organizational charts, on-boarding of employees, turnover, and other key data points.
  • This person will coordinate with HR Leaders to make sure that all benefits and payroll data points are accurate, and the appropriate processes are in place to ensure that our employees have the best possible experiences with all matters related to Human Resources.
  • Plan, implement and monitor all annual employee evaluation processes. This would include interacting with the appropriate HR disciplines to make sure that our employees are developed and directed towards their personal goals that improve their career as well as the company.
  • Craft policies that support internal promotion as well as monitor those policies.
  • Develop an organizational development plan for the company, which would include skills gap analysis, organizational development and any DEI goals and plans.
  • Manage a core competencies framework to ensure employee skills align with organizational goals. This includes partnering with departments to define and assess role-specific competencies.
  • Lead workforce planning by forecasting future staffing needs and aligning hiring and development strategies to meet business goals.
  • Oversee succession planning to ensure strong internal pipelines for key roles and support long-term leadership development across teams.
  • Implement engagement feedback processes such as surveys, stay and exit interviews, and 30/60/90-day check-ins to improve retention and employee experience.
  • Design and manage a mentorship program to support employee development and career growth through structured guidance and support.
  • Use HR data and reporting to identify trends, reduce costs, and improve processes that support overall HR effectiveness.
  • Conduct compensation analysis to ensure roles are competitively benchmarked and structured to attract and retain top talent.

Requirements

~1 min read
  • Minimum of 10 years’ management or HR experience required
  • Degree in Human Resources or related field preferred
  • Technical or automotive background is a strong plus
  • Passion for customer and company success
  • Positive team player
  • Thrives in a hands-on environment
  • Self-motivated and solution focused
  • Takes responsibility for actions, results, and mistakes
  • Demonstrates honesty and integrity in all aspects of work
  • Strong conflict resolution skills
  • Has high standards of performance for self
  • 25% overnight travel required

What We Offer:
We’re excited to offer a range of awesome benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term Disability and Basic Life Insurance, Voluntary Life and Long-Term Disability options, an Employer 401k Match, ESOP shares, tuition reimbursement, a Referral Bonus Program, Challenge Incentive Program, and paid time off.

Please note, while these benefits are part of what we offer, they may not all apply to this specific role. The details shared in this job description are intended to give you a general idea, but duties and responsibilities may evolve over time, with or without notice. And of course, we’re happy to provide reasonable accommodations to help individuals with disabilities succeed in their role.

Listing Details

Posted
January 13, 2026
First seen
March 26, 2026
Last seen
April 20, 2026

Posting Health

Days active
25
Repost count
0
Trust Level
23%
Scored at
April 20, 2026

Signal breakdown

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Director of Talent and Shared Services