Building Manager

Organizational Overview

Based in Vancouver, Community Land Trust (CLT) is a social purpose real estate developer focused on creating communities’ people are proud to call home. Established in 2015, CLT is a member of the CHF BC group of social enterprises. CLT stewards its real estate, asset management, development, and finance portfolios with access to shared corporate services of the CHF BC group.

CLT currently has more than 34 properties in their portfolio, 22 co-ops under management, with more than 2,600 occupied homes and another 1,200 homes in development or under construction in Victoria, Abbotsford, Maple Ridge, Vancouver, Surrey, New Westminster, Burnaby, Coquitlam, Kelowna and North Cowichan.

Over the past 10 years, CLT has grown significantly, building their own real estate, development, asset management, and finance divisions.  Today, CLT has a real asset portfolio of approximately $1.25 billion, with $45 million in operating budgets and a team of 48 staff.

Our team of skilled industry professionals is focused on creating and advocating for inclusive communities that residents are proud to call home.

Purpose of the Position

The Building Manager is responsible for the day-to-day management and maintenance coordination of the housing co-operative. They are the first on-site point of contact and respond diligently and expeditiously to all inquiries, concerns or emergencies that occur during regular business hours.  They are also responsible for carrying out policies and procedures determined by the Board of Directors and as directed by the co-op representative(s).

Key Responsibilities

The full-time Building Manager works on-site at housing cooperatives throughout the Lower Mainland and your responsibilities will include:

Maintenance Coordination

• Performing daily, weekly and monthly inspections of the property, as required (both interior and exterior)
• Performing unit inspections on an annual basis and as needed during member turnover
• Receiving and coordinating building maintenance work orders for member/resident units
• Managing contractor scope of work and obtaining contractor quotes, monitoring their performance and attendance on site
• Coordinating access to member/resident units for preventative, regular and urgent maintenance issues as required

Administrative Coordination

• Effectively and accurately communicating information between the co-op Board of Directors and the appropriate CLT team
• Responding to member/resident inquiries and complaints with the goal of resolving matters in a timely manner
• Maintaining records and preparing correspondence and notices
• Advertising vacant units and filling the vacancies
• Assisting the Board by addressing inquiries or concerns that pertain to co-op rules, procedures, operating agreements, budgets, and any other documents
• Preparing and presenting monthly management and maintenance reports to the co-op’s Board of Director
• Attending the Annual General Meeting (AGM) of the co-operative, board meetings, and other evening meetings or events as necessary
• Processing member’s electronic payments and ensuring effective arrears management
• Administering the petty cash fund
• Facilitating the month-end process by accurately recording and processing transactions and submitting to the accounting team
• Performing other duties as appropriate

Qualifications

• Degree or diploma in Business Administration, Real Estate Management, or Property Management or equivalent experience in a related field

• Strong knowledge of building systems and project coordination experience
• Experience working with multi-unit residential buildings or strata buildings
• Experience with or knowledge of housing co-ops is consider an asset
• Demonstrated knowledge of co-operative governance is considered an asset
• Basic bookkeeping knowledge and familiarity with accounting principles
• Experienced computer user, with an emphasis on MS Windows (Word, Excel, Outlook)
• Demonstrated ability to communicate effectively with spoken and written English
• Effective communication skills with residents and contracted maintenance personnel with the goal of achieving results and resolving conflict
• Strong time management and organization skills
• Effective problem solving and critical thinking skills
• Reliability, accuracy and attention to details
• Excellent interpersonal skills, including judgement, tact, integrity and patience
• Ability to maintain confidentiality and a professional business demeanor

Working Requirements

• If required, the ability to work on-site and/or remotely during hours that are outside of the regular workweek (i.e. statutory holidays, weekends and evenings) in order to fill operational requirements
• Flexibility to work on-site in the office of multiple housing co-operatives with frequent activities and travel in and around the Lower Mainland
• Access to a vehicle and a valid BC drivers license is required

What We Offer

At Community Land Trust, we don’t just offer jobs, we offer purpose-driven careers with meaningful benefits, including:

• Mission-driven work supporting inclusive, community-based housing
• Opportunities to engage with the co-operative housing sector, including conferences and federation events
• Regular team and organizational events
• Comprehensive extended health benefits
• Wellness days in addition to annual vacation
• RRSP matching program
• Paid time off between Christmas and New Year’s

Compensation

$68,000–$72,000 annually, commensurate with experience, plus comprehensive benefits, retirement and education allowances.

Equity, Diversity and Inclusion

CLT Development Services Society is an equal opportunity employer.  We hire based on merit and are strongly committed to equity, diversity and accessibility.  Upon request accommodation will be provided throughout the recruitment, selection and/or assessment process to applicants with disabilities.  We value diversity and encourage applications from individuals of all backgrounds and experiences.

Please note that we only contact candidates that possess the qualifications and experience for the position.