F&B Supervisor (Full-Time) | Smith Tower

Food & Beverage Supervisor | Smith Tower Let’s start off with the most important part – what’s in it for you:   The Perks  *Eligibility of perks is dependent upon job status  Hourly Pay Range: $26 - $28/hr DOE Parking Discount Get Paid Daily (Make any day payday) Paid Time off & Holiday Pay (Because Balance Matters) Benefits - Medical, Dental, Vision, Disability, 401K HSA/FSA Plans -with employer contribution Values Based Culture (#OMGLIFE) Culture Add (Creating Space for Fresh Perspectives) Referral Bonus (Get Paid to Recruit) Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) Employee Assistance Program “Columbia Cares” Volunteer Opportunities Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) Task Force Work Opportunities (Grow your career in idyllic locations across the globe) Online Learning Platform to Help You Grow! Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more) Our Commitment to you:  “People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. Food & Beverage Supervisor The Food & Beverage Supervisor has a pivotal role, responsible for overseeing the seamless operations of the observatory bar, and all private, consumer, and mix-in events. Beyond ensuring exceptional service delivery, this position plays a crucial role in coaching and mentoring F&B team members, fostering a positive work culture, and motivating them to excel in generating revenue through Food & Beverage sales. With a keen focus on guest and client satisfaction and operational efficiency, the Food & Beverage Supervisor leads by example, driving excellence in service while maximizing revenue opportunities across all F&B channels.     What’s you’ll do: THE BRASS TACKS Prepare weekly schedules for Front of House taking into consideration fluctuations in business to control labor costs. Work with Operations Manager and Kitchen Manager to manage menus, inventory, and ordering. Submit payroll and gratuity sheets to each individual F&B team member before each pay period end. In coordination with F&B leadership, assist in interviewing for front of house staff. Train and supervise all front of house staff, in partnership with the Lead Server and Lead Bartender, in proper service excellence and test server knowledge about menu offerings. Work as the Banquet Captain (separate job description) in planning and executing events (private and consumer), including completion, distribution, and follow through of production plans/run of shows. Administers state liquor laws as they pertain to operations daily. Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately and that the work area is clean and orderly throughout the operations. Oversee all aspects of front of house service for the observatory bar with opening, midday, and closing tasks. Manage all aspects of the floor, including host, creating an efficient flow for both front and back of house. In coordination with the Operations Manager, schedule and conduct quarterly and annual performance reviews with all year-round front of house staff. Work with Operations Manager to promote staff cross training and increase efficiency within the F&B Department as well as other departments. Other duties as assigned by management.   THE NITTY GRITTY 2+ years of supervisory experience and/or training in comparable food service operation. Craft cocktail bar experience preferred. The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations. Ability to effectively present information and respond to questions from group of managers, clients, customers, and the public Team centric and the ability to successfully lead the F&B Team through effective leadership. Must be flexible and able to perform multiple tasks and work in stressful situations. Strong client/customer service skills with the ability to be solutions oriented Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook). Ability to stand up and down for more than three (3) hours at a time. The ability to de-escalate, be organized, and handle busy operations. The ability to communicate independently, clearly, and effectively. Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays. Ability to lift (25+) Pounds. Basic math skills required.   Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.  The Fine PrintColumbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect