Director, Product Analytics

At Chime, we are building a member-first financial experience that empowers millions of people to achieve financial progress. Analytics and data are central to understanding our members, refining our products, and driving strategic business decisions.

We’re hiring a Director, Product Analytics to lead our Lending analytics team and help shape one of Chime’s most critical growth areas. In this role, you’ll set the strategy for how analytics supports our lending products and partner closely with leaders across Product, Risk, Finance, and Engineering to drive high-impact decisions. As our Director, you’ll operate across both strategy and execution—ensuring we responsibly expand access to liquidity while improving member financial health.

The base salary offered for this role and level of experience will begin at $230,000 and up to $300,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

• Lead and grow a team of managers and senior analysts, setting a high bar for analytical rigor, thought partnership, and business impact.
• Own the analytics strategy for Chime’s Lending portfolio, supporting products across credit, liquidity, underwriting, and repayment.
• Partner closely with Product, Risk, Finance, and Strategy leaders to influence roadmaps, investment decisions, and risk trade-offs.
• Drive experimentation strategy as a senior thought partner to Product, ensuring tests are well-designed and insights are translated into scalable impact.
• Define and evolve north star metrics, dashboards, and operating cadences that provide visibility into portfolio performance, unit economics, and member outcomes.
• Translate complex data into clear, actionable insights and executive-ready narratives that inform decision-making.
• Bring external perspective and best practices in fintech and analytics to continuously raise the bar for the team.

• 10+ years of experience in analytics, with strong experience managing managers and/or senior ICs in fintech, consumer tech, or other data-rich environments.
• Proven track record of owning analytics for a major product area and influencing cross-functional strategy and decision-making.
• Deep expertise in experimentation and causal inference, with experience applying these methods to product and risk problems.
• Strong product and business intuition, with the ability to connect member behavior, financial outcomes, and product strategy.
• Excellent communication skills, with experience presenting insights to senior stakeholders and influencing product, risk, and business decisions.
• Hands-on technical depth in SQL and modern analytics tools, with the ability to guide teams on best practices and scalable approaches.
• Strategic mindset with strong execution—able to set direction while ensuring high-quality delivery across the team.

#LI-AM1 #LI-Hybrid

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.