Solution Engineer Pleno

CIAL Dun & Bradstreet (cialdnb.com) is part of Dun & Bradstreet’s worldwide network (dnb.com).  CIAL Dun & Bradstreet operates in over 40 countries in Latin America. Our products and data are vital to businesses of every size, scope and industry. 

Life here at CIAL Dun & Bradstreet is changing – for the better. Our purpose is to grow the most valuable relationships in business by uncovering truth and meaning in data. We’re passionate about our purpose and it has us evolving everything we do. So, if you thrive in an agile culture but want the solidity of a storied and commanding brand, come join us! 

Responsibilities

• Designing
  and
  installing
  customized software solutions for the
  customer
  needs, goals, and
  technical
  requirements for the
  implementation 

• Create
  implementation
  plans
  based
  on
  gathered
  requirements 

• Lead the
  implementation
  process
  by
  configuring, installing
  and
  integrating
  the
  company`s
  products
  or
  services 

• Providing post-installation follow-ups, and
  technical
  guidance
  and
  support
  during
  the
  implementation
  phase, troubleshooting issues
  to
  align
  with
  their business process. 

• Act as a liaison
  between
  the
  client, sales team, product
  development, and
  support
  teams, ensuring
  clear
  and
  effective communication throughout
  the
  implementation
  process. 

• Conduct training sessions for client stakeholders on
  how
  to use and
  maintain
  the
  implemented
  solution. 

• Create
  documentation, manuals, and
  guides
  to
  assist
  clients in understanding
  and
  using
  the
  product
  effectively. 

• Testing
  the performance of
  the
  installed system, fixing bugs, and
  quality
  checks
  to
  ensure
  that
  the
  implemented
  solution
  meets
  client`s
  expectations
  and
  complies
  with
  the
  predefined standards. 

Requirements

• Bachelor’s
  degree, preferably in computer
  science, engineering
  or software engineering. 

• Fluency in English 

• Previous
  work
  experience
  on
  related
  areas 

• Good communication skills. 

• Ability
  to
  create big-picture software solutions. 

• Ability
  to
  present
  ideas in a clean, user-friendly
  way. 

• Problem-solving skills 

• Attention
  to
  detail. 

CIAL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.