[Job - 30378] Senior Business Analyst

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.

With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.

We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

- Collaborate with business partners, many of whom may have limited technical knowledge, to identify and articulate their needs in the context of DXP and digital marketing.
- Communicate effectively in business terms to bridge the gap between technical and non-technical stakeholders, ensuring alignment on digital experience solutions.
- Support the development and enhancement of DXP and digital marketing products and services tailored to the healthcare technology market.
- Work closely with cross-functional teams to translate business requirements into clear functional specifications related to digital experiences and marketing strategies.
- Assist in coaching and mentoring team members on relevant solutions and support the overall project management process.
- Participate in meetings and workshops to gather business needs and translate them into actionable strategies for improving customer interactions and digital marketing efforts.
- Document business processes, workflows, and operational manuals to ensure standardization and alignment with compliance, security, and performance standards.

- Fluent communication in English to engage both with the development team and business stakeholders.
- Strong understanding of Digital Experience Platforms and digital marketing principles, with the ability to convey technical requirements to non-technical stakeholders.
- Proven ability to manage competing priorities effectively while engaging multiple stakeholders.
- Experience with project management methodologies, including Agile practices.
- Strong communication, documentation, and problem-solving skills.
- A consultative and proactive mindset, with the capability to lead discussions and influence decisions.
- Experience working in consulting environments focused on DXP and digital marketing solutions, particularly in healthcare technology, is a plus.
- Comfort using or a willingness to learn tools that enhance productivity and collaboration across teams.

- Previous experience with Digital Experience Platforms (DXP) and Content Management Systems (CMS) in the healthcare technology sector.
- Familiarity with technologies and tools that enhance digital marketing strategies and user experience.
- Experience working in environments with multiple teams or departments focused on digital marketing and healthcare technology initiatives.