[Job - 31002] Senior Business Analyst, Brazil

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.

With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.

We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

• 4+ years of experience in business analysis, operations, or product and technology roles.
• A proven track record of gathering and documenting business requirements, workflows, and user stories.
• Strong analytical and problem-solving skills, with the ability to work comfortably with large data sets.
• Experience in functional testing, defect tracking, and cross-team validation.
• Practical experience using Claude (or comparable AI assistants) in day-to-day work—drafting documentation, analysing data, or accelerating research—demonstrating sound judgment in its application.

• Experience within the mortgage industry.
• Working knowledge of mortgage regulations and investor guidelines (Fannie Mae, Freddie Mac, FHA, VA), along with the associated compliance requirements.
• Hands-on experience with core mortgage platforms and enterprise systems.

If you are a proactive analyst with a knack for turning complex business challenges into clear requirements, we invite you to apply and help us drive our organization's success!

#LI-THAI23

• Partner with stakeholders from operations, compliance, technology, and other product teams to gather and validate business requirements.
• Translate business needs into detailed user stories, acceptance criteria, business rules, and workflow diagrams.
• Collaborate closely with engineering to ensure requirements are fully understood and accurately implemented.
• Identify operational pain points and propose product and process improvements to enhance efficiency and compliance.
• Utilize Claude to accelerate analysis, documentation, and discovery while applying critical judgment to validate its output.

• Contribute to enterprise initiatives, including digital transformation and automation.
• Facilitate discovery sessions, user interviews, and cross-departmental workshops.
• Document product updates, release notes, and create user-facing training materials.
• Maintain clear and consistent communication with both technical and non-technical stakeholders.