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Cimgroup10d ago
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Resident Relations Associate (Res)

United StatesUnited States·Los AngelesFull Timemid
OtherResident Relations Associate
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Quick Summary

Overview

ABOUT SKR GROUP: SKR Group is a vertically integrated real estate development and management platform with holdings mostly in the greater Los Angeles submarket.

Technical Tools
OtherResident Relations Associate
ABOUT SKR GROUP:
SKR Group is a vertically integrated real estate development and management platform with holdings mostly in the greater Los Angeles submarket. Our structure allows us to oversee every stage of the real estate lifecycle—from acquisition and development to operations and management—giving us the ability to create long-term value in the communities we serve. Our goal is to create value for tenants and key stakeholders, and the best mechanism for that is by working with the best in the industry! Join us and make an impact today.

POSITION PURPOSE:

The Resident Relations Associate assists in the smooth operation of the property, addressing maintenance, leasing, finance, administration and overall customer satisfaction and retention.  Responsible for customer service as it pertains to residents and serves as the liaison between the maintenance team and the residents.

  • Assist the Property Manager in addressing the needs of the property and its residents.
  • Addresses resident complaints and maintenance requests.
  • Scheduling appointments for repairs and for meetings with residents.
  • Prepares correspondence and notices.
  • Prepares paperwork with respect to resident accounts.
  • Responsible for follow up with residents to guarantee the work orders are being done correctly and expeditiously.
  • Assisting with rent increases, late payments/collections, evictions and the move-in/out process.
  • Maintain files for residents, lease applications, deposits, etc., and assist in leasing when needed.
  • Such other tasks or assignments as may be required by management.
  • None.
  • High School Diploma required.
  • Prior experience in residential real estate preferred.
  • Proficient in Microsoft Office, especially Excel and Word.
  • Experience in Yardi or comparable software a plus.
  • Operate standard office equipment.
  • Detail oriented, deadline driven and ability to manage multiple tasks.
  • Ability to work independently and to proactively evaluate and address work opportunities within the area of responsibility.
  • Ability to apply common-sense understanding to carry out instructions.
  • Ability to solve practical problems.
  • Ability to communicate effectively, both written and verbal.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence and/or reports.
  • Accuracy in work product.
  • Timeliness in completion of work product.
  • Feedback from clients, peers, customers, and other key contacts on effectiveness of the incumbent. 

    • Location & Eligibility

    Where is the job
    Los Angeles, United States
    On-site at the office
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    April 21, 2026
    First seen
    April 21, 2026
    Last seen
    May 2, 2026

    Posting Health

    Days active
    10
    Repost count
    1
    Trust Level
    30%
    Scored at
    May 2, 2026

    Signal breakdown

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