Account Director

As an Account Director, you will drive revenue growth within the Strategic Account Management team, managing a growing portfolio of Cision and Brandwatch’s most important clients. You will take ownership of a defined territory, working towards agreed revenue and performance targets while building long-term, strategic partnerships with key stakeholders.

Your focus will be on revenue retention, identifying and delivering upsell and cross-sell opportunities, and maximising account value across your portfolio. You will proactively identify growth opportunities, mitigate risk, and ensure clients are deriving maximum value from our solutions.

You will act as a trusted advisor, leveraging data, insights, and industry knowledge to strengthen client relationships, drive commercial success, and contribute to the overall growth of the business.

The role is defined, but not limited to, the following:

• →Meet or exceed monthly and annual revenue targets across the full Cision and Brandwatch portfolio (Media Analysis, Monitoring, Database, Insights, Social and Professional Services) within Strategic Accounts.
• →Develop and execute a clear territory sales plan.
• →Maintain a proactive, high-contact approach with clients.
• →Identify and drive upsell and cross-sell opportunities across your portfolio.
• →Build and implement account plans aligned to client needs, budget and growth potential.
• →Forecast revenue accurately and proactively address potential shortfalls.
• →Take full ownership of territory performance including planning, pipeline management and analysis.
• →Act as a key contributor to the UK Account Management team, bringing energy, focus and commercial drive.
• →Develop strong knowledge of Cision and Brandwatch products and the competitive landscape.
• →Collaborate with Marketing, Events, Operations, Client Services and Product to drive client satisfaction and growth.
• →Provide structured feedback to Product teams based on client needs and market trends.
• →Ensure effective and consistent use of CRM to maintain accurate forecasting and visibility.

• Proven track record of exceeding revenue and performance targets.
• Strong ability to communicate and influence stakeholders at all levels.
• Demonstrated ability to build and maintain relationships with key decision-makers.
• Strong problem-solving skills with a proactive approach.
• Customer-focused mindset with a commitment to delivering value.
• Effective negotiation skills with a commercial approach.
• Results-driven with a strong focus on achieving outcomes.