Identity & Access Management Analyst

The Identity and Access Management (IAM) Analyst is responsible for administering access within a variety of banking applications and/or infrastructure systems. The objective is to manage roles and access privileges in compliance with the set information security policies and standards. Responsibilities: * Demonstrate an understanding of the security layer managed through access administration in the different systems * Learn the process modules on administering access in multiple supported systems (Mainframe & Midrange) * Complete access-related customer requests within operational thresholds on timeliness and accuracy * Provide on-call support during weekends and public holidays on a rotational basis or some occasion as needed * Provide troubleshooting support on system access related issues * Handle customer interactions in a manner adhering to the customer service guidelines * Have good team working skills and ability to work in a fast-paced and high-volume operations * Manage multiple tasks with strong analytical, documentation, and communication skills, both oral and written * Identify potential opportunities and concern to raise to the manager's attention * Raise ideas to improve security controls, customer experience, and/or process efficiency * Analyze and interpret request volumes to make sound judgement on day-to-day output and improve the process * Demonstrate consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by complying with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and reporting control issues with transparency Qualifications: * Consistently demonstrates clear and concise written and verbal communication in the English language * Aptitude to learn a number of application and/or system at a level which one can understand how to administer access * Utilize Microsoft applications (MS Outlook, MS Excel, MS Word) * Bachelor’s Degree/University degree of any course or equivalent experience What we can offer you: By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well: * Cafeteria Program * Home Office Allowance (for colleagues working in hybrid work models) * Paid Parental Leave Program (maternity and paternity leave) * Private Medical Care Program and onsite medical rooms at our offices * Pension Plan Contribution to voluntary pension fund * Group Life Insurance * Employee Assistance Program * Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed * Flexible work arrangements to support you in managing work - life balance * Career progression opportunities across geographies and business lines * Socially active employee communities with diverse networking opportunities Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. #LI-AE1 \------------------------------------------------------ ## Job Family Group: Technology \------------------------------------------------------ ## Job Family: Infrastructure \------------------------------------------------------ ## Time Type: Full time \------------------------------------------------------ ## Primary Location Full Time Salary Range: 6 703 790,00 Ft - 9 650 710,00 Ft \------------------------------------------------------ ## Most Relevant Skills Please see the requirements listed above. \------------------------------------------------------ ## Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. \------------------------------------------------------ ## Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. \------------------------------------------------------ This job opening is for an existing job vacancy. \------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.