Field Supervisor

Field Supervisor- Neighborhood Code Compliance

Hours: 7:00 a.m.–4:00 p.m. or 8:00 a.m.–5:00 p.m.; schedule may vary Includes shared 24-hour emergency on-call responsibilities

Lead and support Code Compliance Officers while handling complex property maintenance and abandoned-vehicle cases. This role combines team leadership, field inspections and case oversight to help maintain safe, healthy neighborhoods throughout Fort Wayne.

• →Conduct residential and commercial inspections, provide second opinions and investigate unusual or difficult cases
• →Initiate, monitor and review housing cases, including emergency orders, cost-recovery forms, work-plan extensions and litigation preparation
• →Perform quality-control reviews to ensure cases are accurate, complete and handled consistently
• →Coordinate with contractors, City departments and outside agencies to resolve property concerns and complete assigned work
• →Respond to emergency calls, attend neighborhood meetings, assist with department programs and help establish procedures and work standards

• →Oversee daily team workflow, field assignments and coverage for absent officers
• →Coach, counsel, mentor and train Code Compliance Officers
• →Assist with recruiting, interviewing and hiring new employees
• →Provide constructive and timely performance evaluations with manager approval

• Bachelor's degree from an accredited college or university
• One to two years of related experience or training
• An equivalent combination of education and experience may be considered
• Strong leadership, communication, organization and problem-solving skills
• Ability to work professionally with residents, contractors, attorneys, public officials and community organizations
• Willingness to perform inspections in basements, crawl spaces, attics and other challenging environments
• Ability to work approximately 60% in the field and occasionally lift up to 20 pounds

• Property Maintenance and Housing Inspector certification required within six months of employment
• Police Commission required to enter private property while performing assigned duties
• Valid Indiana driver's license required when operating a City vehicle

• Ability to read and apply policies, regulations, laws and technical instructions
• Strong written documentation, case-management and public-presentation skills
• Ability to define problems, gather facts and make sound, defensible decisions
• Ability to respond professionally to questions and complaints from residents, businesses and regulatory agencies
• Proficiency in English; Spanish or Burmese language skills are a plus