Information/Computer Input Technician – Police Records

Information/Computer Input Technician – Police Records (B shift 2:30p-10:30p)

Schedule: Monday - Friday 2:30 p.m.–10:30 p.m., Every third weekend Saturday & Sunday 2:30 p.m.–10:30 p.m.

Full-time shifts may include 6:30 a.m.–2:30 p.m., 8:00 a.m.–4:00 p.m., 9:30 a.m.–5:30 p.m., 10:30 a.m.–6:30 p.m. or 2:30 p.m.–10:30 p.m. Alternate weekends and holidays may be required.

Do you have records, data-entry or criminal justice experience and stay composed when situations become stressful? We're looking for someone who is dependable, detail-oriented and comfortable handling confidential police information while assisting the public.

What You'll Do

You'll support the Fort Wayne Police Department Records Division by answering non-emergency calls, assisting citizens and law-enforcement personnel, and processing sensitive police records.

Key Responsibilities

• Answer non-emergency calls, gather essential information and direct callers to the appropriate service
• Enter police reports, citations, protective orders, stolen-property records, tow information and calls for service
• Process background checks, criminal-history requests, handgun permit information and vehicle releases
• Assist citizens, police personnel, towing providers and outside agencies by phone and in person
• Review, enter and release law-enforcement information while maintaining strict confidentiality

What You Bring: Education & Experience

• Associate degree in criminal justice or a related field, or an equivalent combination of education and experience
• At least one year of experience in records, data-entry or administrative environment
• Strong organization, communication and customer-service skills
• Ability to manage multiple priorities and make sound decisions under pressure
• Ability to pass the City's post-offer screening process

Required Certifications

• Ability to obtain and maintain IDACS/NCIC certification, which authorizes access to Indiana and national law-enforcement information systems
• Ability to complete the required training, pass the examination and recertify every two years
• Valid Indiana driver's license

Technical Skills & Knowledge

• Accurate keyboarding and data-entry skills; a keyboarding test will be administered
• Ability to learn Spillman, the Police Department's records and call-management system, along with other law-enforcement databases
• Working knowledge of Microsoft Word, Excel and standard office equipment
• Ability to understand policies, legal terminology, maps, codes and detailed instructions

Why Work for the City of Fort Wayne?

Your work will help citizens; police officers and partner agencies receive timely and accurate information. The City of Fort Wayne offers meaningful public-service work, job stability, professional development, comprehensive benefits and retirement through PERF.

The City of Fort Wayne is an Equal Opportunity Employer.

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