Job ID #32210: Dental Assistant - School

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #32210: Dental Assistant - School
• Union: CUPE Local 5167
• Job Description ID #: 5461
• Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on September 9, 2026.
• Duration:  Up to 18 months
• Vacancy type: This posting is for an existing vacancy. 
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
  

SUMMARY OF DUTIES

Reporting to the Supervisor, Community Dental Services & Vision Screening, the Dental Assistant – School, assists the Registered Dental Hygienist to advocate, promote and provide dental public health programs outlined in the Ministry of Health (MOH) Ontario Public Health Standards (OPHS), the Health Protection and Promotion Act and Healthy Smiles Ontario.  Works with and acts as a recorder to Dental Hygienist at School Program Clinics. Provides clerical/administrative support for case follow-up.  Supports the delivery of dental health promotion projects and programs. Charts information during surveys and examinations.  All services are to be delivered in a professional, respectful and non-discriminatory manner.

GENERAL DUTIES

Co-ordinates with and provides clerical/administrative support, including recording, to Registered Dental Hygienist while implementing the OPHS Oral Health Protocol, oral screening, assessment and surveillance at City of Hamilton schools.

In coordination with the dental hygienist the Dental Assistant - School prepares supplies needed for school screenings.

Records information during screenings and ensures documentation is complete to meet all legislative and organizational requirements.

Maintains accurate and confidential client records according to PHIPA requirements in the delivery of all public health dental programs.  Must understand and maintain client confidentiality with a high degree of integrity and respect for privacy.

Keeps informed with Ministry updates to the OHISS database and enters data with the understanding of dental terminology into a laptop computer for school screening.  Uploads information to the Ministry (MOH) database.

Helps the dental hygienist with follow-up for Ministry mandated programs. Inputs and mails Parent Notification Forms (PNFs).  Maintains data and prepares reports as required.

Assists the dental hygienist at Preventive dental clinics including mobile clinics. Duties may include: greeting the public, assisting with equipment set up, room turnover, disinfection of room, fluoride application, completing and processing forms for seamless delivery of services, other clinic related duties as needed.

Adheres to all Infection Prevention and Control (IPAC) requirements during school dental screening and while providing support in community preventive clinics.

Provides excellent customer service. Answers the telephone and provides oral health information to parents and the public in a patient and friendly manner. Provides coverage to the Dental Line as needed.

Using advanced dental knowledge assists with oral health resource development and allocation of resources.

Functions as a resource person to Public Health and the community at large through presentations and demonstrations to improve oral health awareness and promote principles of preventive oral health care.

Serves as a member of Divisional and Departmental committees as required.

Perform other duties as assigned which are directly related to the responsibilities of this position.

QUALIFICATIONS

1. Level 2 Certified Dental Assistant in good standing required.
2. Previous experience related to duties listed above acquired through education and related work experience.
3. Demonstrated knowledge of and ability to adhere to IPAC requirements in the dental environment.
4. Demonstrated ability to communicate with children/youth, parents and the public by telephone and in person with tact and patience.
5. Highly developed customer service and interpersonal skills.  Proven ability to deal with people in a difficult situation in a professional manner.
6. Experience in a computerized environment.  Working knowledge of Microsoft Office XP (Microsoft Outlook, Word, Excel and database software).
7. Demonstrated ability to maintain an efficient filing system in order to access information quickly and efficiently.
8. Superior organizational skills.
9. Must possess a Valid Class G Driver’s License.
10. Provision of a vehicle for use on the job.
11. Current C.P.R. HCP Certification.
12. Must be able to lift and transport dental supplies and equipment to Schools and Preventive Clinics.

NOTE: The successful candidate will be required to provide immunization records, which may include TB testing prior to the start of employment to meet the requirements of Policy HSW-01 Staff Proof of Immunity to Vaccine Preventable Diseases.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.  If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.