Customer Service Specialist - ROI

Full Timemid

OtherCustomer Service Specialist

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Quick Summary

Overview

MISSION: The mission for this role is to provide excellent customer service to clients, patients, and requestors. This role will require you to meet daily goals and report to the Customer Service Manager with any reoccurring issues for resolution.

Requirements Summary

Excellent communication skills, strong analytical and problem-solving skills Ability to multi-task, prioritize duties, and have strong time management skills Proficient computer skills with software applications such as Microsoft Office Maintain a…

Technical Tools

ms-office

Responsibilities

~1 min read

→Excellent communication skills, strong analytical and problem-solving skills
→Ability to multi-task, prioritize duties, and have strong time management skills
→Proficient computer skills with software applications such as Microsoft Office
→Maintain a positive, empathetic, and professional attitude toward customers always
→High school diploma or GED required

Nice to Have

~1 min read

Previous Medical Records Experience – Knowledge of HIPAA preferred but not required
1+ year of Customer Service/ Call Center experience- Preferred

8-hour shift- between 8:00am-6:00pm CST
Monday to Friday

Pay: $16-18 per hour DOE

Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.