Invoicing Specialist

Who We Are: With a diverse team of more than 800 people, HealthMark is set apart by our culture, commitment to excellence, and dynamic contributors. We believe in fostering growth, celebrating success, and providing opportunities for every team member to thrive. Joining HealthMark means being part of a thriving organization recognized as a Top Workplace by USA Today. Not only that, but we’ve made it on the Inc. 5000 list of fastest-growing companies for ten years.

Not only will you get to contribute to the healthcare ecosystem by making health information more accessible to patients, but you will also join a forward-thinking team of innovators who are passionate about the work we do and the people we serve.

• Create medical record request invoices in the MedRelease software
• Follow up internal feedback mechanisms to ensure that any issues are resolved

• Resolving discrepancies in information and obtaining further information for incomplete documents
• Work with other internal teams to resolve issues found
• Respond to invoicing inquiries from 3^rd party requesters
• Recording any relevant notes on specific requests for further/proper handling throughout the request life cycle
• Upholding HealthMark Group's values by following our C.R.A.F.T.
• Working quickly to meet the high-volume demand

• Ability to work quickly and diligently, independently, and as part of a team
• Ability to answer basic department questions
• Ability to work collaboratively and cross-functionally within company departments
• Ability to make intelligent decisions according to department guidelines

• Experience with medical record auditing