Sales Coordinator, International Sales

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world.

The coordinator will support the International Sales Team with work for J1 Bridge USA Work Exchange Programs, including Summer Work & Travel, Camp Counselor, Internship, Professional Career Training, and High School USA. The coordinator will provide administrative and operational support to the International Sales Team, assisting Account Managers, the Team Manager, and the Team Director with day-to-day activities related to partner management, CRM, and system administration, document preparation, reporting, data management, and coordination of internal processes. This role helps streamline operations, enabling Account Managers to focus on partner relationships, business development, and sales growth. The position will support the team in the achievement of annual program sales goals and long-term business development objectives for all Inbound Exchanges programs.

What you’ll do:

• Provide day-to-day administrative support to the International Sales Team and CIEE International Representatives.
• Maintain accurate partner and program information in Salesforce, Beacon, and other internal systems.
• Prepare, review, and process annual cooperation agreements and other sales documentation.
• Run and analyze regular reports, as assigned, to support International Representative performance management
• Assist with the creation and organization of training materials.
• Review a high volume of data for accuracy.
• Assist with collecting, reviewing, and tracking compliance documentation for new agent onboarding, as needed.
• Track outstanding action items and follow up with internal teams and external partners to ensure timely completion.
• Coordinate meetings, maintain calendars, prepare agendas, and document meeting notes when needed.
• Support new partner onboarding by gathering and organizing prospective partner information, coordinating required documentation, and facilitating internal setup.
• Support planning and logistics for webinars, conferences, and other sales events.
• Prepare presentations, templates, and communication materials for the sales team.
• Identify opportunities to improve administrative processes and help maintain standard operating procedures.
• Perform other administrative and operational duties as assigned by the sales team.
   

• Post-secondary degree required.
• Preferred 1 year of customer service and administrative experience.
• Experience managing data in CRM systems required, Salesforce experience a plus.
• Strong MS Office skills.
• Comfortable with learning new technology.
• Team-oriented approach and the ability to see the big picture; ability to maintain professional demeanor in a busy environment and within tight deadlines.
• Excellent interpersonal, communication, and multi-tasking skills along with a strong work ethic.
• Exceptional attention to detail (in reviewing data and written documents) is essential; excellent organizational and time-management skills.
• Ability to take initiative and maintain flexibility with job duties.
• Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture.

CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply.

Due to federal regulations and CIEE policies, a background, reference, education, and employment check will be conducted as a condition of employment.