Patient Care Assistant

Our commitment is to provide outstanding care to every patient and family we serve. Because patient needs come first, there may be occasions when you are required to remain beyond your scheduled end time to ensure patients receive the care they need.

All new employees are required to attend New Hire Orientation, which takes place during the first week of employment on Monday & Tuesday | 9:00 AM-4:00 PM. 

Essential Responsibilities

• Welcome patients and families while creating a positive, caring experience.
• Escort patients to exam rooms, obtain patient histories, measure vital signs, and accurately document information within the electronic medical record.
• Assist with patient check-in and check-out, including scheduling appointments and verifying demographic and insurance information as needed.
• Prepare, clean, stock, and maintain examination rooms and clinical equipment while following infection prevention and sterilization procedures.
• Maintain patient records and protected health information in accordance with HIPAA requirements.
• Communicate professionally and compassionately with patients, families, providers, and coworkers.
• Support daily practice operations through administrative projects and other duties as assigned.

Qualifications

• High school diploma or equivalent required. At this time we are not accepting high school students.
• Enrollment in a healthcare-related degree program is strongly preferred.
• Previous patient experience/customer service experience is preferred but not required.
• Ability to meet Capital Area Pediatrics' immunization and health screening requirements.
• Basic knowledge of HIPAA and OSHA guidelines is preferred.

• Excellent interpersonal and communication skills.
• Ability to work both independently and collaboratively within a team.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and remain composed in a fast-paced clinical environment.
• Professional, compassionate, and patient-centered approach to care.
• Ability to understand, follow, and carry out verbal and written instructions.

Capital Area Pediatrics is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every employee is treated with dignity and respect. Employment decisions are made without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

Capital Area Pediatrics does not accept unsolicited resumes from search firms or staffing agencies. Any unsolicited resumes submitted will become the property of the Company, and no placement fee will be paid.