Director of Operations

The Director of Operations is a hands‑on leader responsible for overseeing and scaling all operational functions, including supply chain, purchasing, inventory management, logistics, warehousing, fulfillment, production coordination, quality systems, and regulatory compliance. This role is accountable for the on‑time, accurate delivery of products, meeting customer requirements, and establishing performance metrics, forecasting, and operational targets.

In addition to day‑to‑day execution, the role leads the development of new operational capabilities that support revenue growth, including our own 3PL services, drop‑shipping programs, Rx distribution, and other scalable commerce initiatives aligned with company strategy. The Senior Director partners closely with Sales, Marketing, and Finance to ensure operational alignment and builds a simple, repeatable, and scalable operating platform supported by a high‑performing team.