Production Coordinator (Part-Time)

The Production Coordinator is responsible for the coordination and end-to-end delivery of all production phases across client jobs. Working remotely and in close collaboration with Production Coordinators, this role ensures jobs are executed accurately, on time, within approved budgets, and to agreed quality standards. The Production Coordinator supports — rather than owns — supplier relationships, working through and alongside NZ-based Staff to deliver an exceptional client experience.

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  Receive, review, and action all job requests submitted by NZ Based Production Managers

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  Coordinate the full production lifecycle from proof approval through to final delivery

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  Support NZ Based Production Managers in establishing and monitoring production timelines with NZ-based suppliers

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  Monitor and track job KPIs including delivery deadlines, margin adherence, quality, and compliance

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  Identify risks early and proactively recommend solutions in consultation with the relevant NZ Based Production Managers

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  Escalate any potential margin impact, scope variation, timeline risk, or supplier performance concerns prior to action being taken

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  Ensure no production changes, re-runs, or commercial variations are approved without NZ Based Production Managers authorisation

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  Maintain and uphold company quality control standards

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  Ensure accurate and timely job reporting and documentation

• Ensure job documentation, approvals, and production records are accurately stored and traceable

• Support data integrity across CRM and production platforms

• Provide production-related administrative and coordination support

• Contribute to continuous improvement of production systems and workflows

• Undertake additional operational tasks as required to support business priorities

• Minimum 2 years' experience in production coordination (preferably promotional products, apparel, or print)

• Demonstrated ability to manage multiple jobs simultaneously in a deadline-driven environment

• Strong working knowledge of Microsoft 365 (Outlook, Teams, Excel, Word)

• Confidence in learning and mastering CRM and production management systems

• Familiarity with tools such as Cin7, WorkflowMax (Bluerock), is advantageous but not essential

• Experience with supplier portals or product sourcing platforms is a plus

• Strong planning and organisational capability

• Exceptional attention to detail

• Proactive problem identification and resolution

• Commercial awareness and margin sensitivity

• Clear and professional written and verbal communication in English

• High level of integrity and confidentiality

• Ability to work independently and with discipline in a remote environment

• Calm and solutions-focused under pressure

• Reliable availability during agreed NZ overlap hours