Senior Customer Development Manager (Sales + AM)

Senior Customer Development Manager

Location: Fraser Valley, BC (In-Office)
Travel: Approximately 30 percent across BC, AB and Washington
Reports to: CEO

Why work at Clearbridge?

Clearbridge solves business problems through technology. We are in a high-growth phase with 35 percent year over year targets, operating across BC, Alberta, and Washington. We support growth-oriented companies in transportation, construction, manufacturing, healthcare, and other essential industries.

With a largely untapped market and strong growth plans and initiatives, we are entering our next phase of growth. We are looking for a senior, proven sales professional who can close complex deals, build strong customer relationships, and help drive the next chapter of our sales organization.

Role Purpose

The Senior Customer Development Manager is a senior role within Clearbridge’s sales team and reports directly to the CEO. This role is responsible for driving new revenue, expanding strategic customer relationships, and providing senior-level influence across the sales function. 

Key Responsibilities

• Own the full sales cycle from prospecting through close
• Lead complex, consultative discovery conversations with senior decision-makers
• Close managed services agreements and associated project work
• Maintain a disciplined pipeline with accurate forecasting
• Act as the primary relationship owner for assigned customers
• Identify upsell, cross-sell, and expansion opportunities
• Mentor and support Customer Development Managers through deal strategy and best-practice sharing
• Provide functional direction to sales support to ensure accurate proposals, CRM data, and follow-through
• Work collaboratively with internal teams to ensure success both internally and externally (customers)

Qualifications

• 6+ years of B2B sales experience; ideally experience in Managed IT Services, SaaS, or technology consulting, however, experience selling into our verticles (transportation, construction) is also transferrable.
• Proven success closing complex, consultative deals
• Strong executive-level communication and relationship-building skills
• Comfortable influencing peers and working closely with leadership
• Highly disciplined, self-directed, and results-focused
• Valid driver’s licence and passport with ability to travel within BC, AB and Washington