Women's Shelter Team Lead

Job Summary:

The Women Shelter Manager will oversee the daily operations of the women’s shelter, providing leadership and support to staff and volunteers while ensuring a safe and supportive environment for residents. The manager will coordinate services, manage resources, and implement programs that promote the well-being and empowerment of women.

Key Responsibilities:

• Leadership & Management:
  • Supervise and support shelter staff and volunteers, fostering a collaborative and inclusive atmosphere.
  • Ensure compliance with organizational policies and procedures.
• Program Development & Implementation:
  • Develop, implement, and evaluate programs and services that address the needs of shelter residents.
  • Collaborate with community partners and agencies to enhance available services.
  • Identify funding opportunities and assist in grant writing as needed.
• Resident Support:
  • Ensure that residents receive appropriate services, including case management, counseling, and support groups.
  • Maintain regular communication with residents to assess needs and facilitate access to resources.
• Administrative Tasks:
  • Manage shelter budgets, including tracking expenses and ensuring proper allocation of resources.
  • Maintain accurate records related to resident intake, services provided, and other necessary documentation.
  • Prepare reports for management and funding organizations as required.
• Crisis Management:
  • Respond swiftly to crises or emergencies, ensuring the safety and well-being of residents and staff.
  • Mediate conflicts among residents and promote a harmonious living environment.

Qualifications:

• Bachelor’s degree in social work, Psychology, Human Services, or related field
• Minimum of 2 years of experience in management, social services, or shelter operations, preferably in a women’s shelter or similar environment
• Strong understanding of issues related to domestic violence, homelessness, and women's health.
• Excellent communication, leadership, and organizational skills.
• Ability to work collaboratively with diverse populations and community partners.

Skills:

• Proficiency in Microsoft Office
• Strong crisis intervention and conflict resolution skills.
• Ability to work on a flexible schedule, including evenings and weekends, as needed.

Working Conditions:

This position may require occasional lifting of supplies and materials, as well as evening and weekend responsibilities. The shelter environment can be high-pressure, and the candidate must possess strong emotional resilience and conflict management skills.