Senior Associate, Quality Assurance

Philippines·Pasig Citysenior

OtherQuality Assurance

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Key Responsibilities

To prepare, review and maintain Standard Operating Procedure, Work Instructions and policies in line with the

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OtherQuality Assurance

~2 min read

→To prepare, review and maintain Standard Operating Procedure, Work Instructions and policies in line with the requirements defined as per standards, guidelines, industry trends and internal policies. 
→To provide support for audits (regulatory, certification, client and vendor audits). 
→Review of ClinChoice Global documents such as risk tracker, non-conformity forms etc. 
→To analyze root causes and review/propose CAPAs/corrections.   
→Identify areas of risk in liaison with operations team and develop risk mitigation program. 
→Coordinate for system implementation/improvement of QMS related activities for all support functions. 
→Ensure data security/privacy measures are implemented/ managed in the relevant delivery teams by providing trainings to the delivery leads and the team members. 
→Participate in Management Review Meetings and follow up for the compliance of decisions made. 
→Participate and implement system upgrades as per management requirement. 
→To take up further responsibilities as assigned by reporting manager or management.

→To serve as back up for all quality related functions or take up secondary responsibility as per requirement and training provided.  
→Support in quality metrics management for projects.   
→Review and analyze organizational level metrics as well as project engagement level metrics where applicable.

→Be aware of and comply with the QMS/ ISMS & PIMS Policy.  
→Participate and contribute to data protection impact assessments, risk assessments as applicable.  
→Report any potential or actual security breaches to the regional and/or global DPO & security incidents to CISO/ applicable distribution list. 
→Contribute towards achievement of Quality Objectives including QMS, ISMS and PIMS. 
→To take up any further responsibilities as assigned by reporting manager or Management as per training provided.