Senior Manager, Parts Operations

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest buyer and seller of cars, offering a digital-first, hassle-free experience. Customers can browse thousands of vehicles online, have their car delivered straight to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee.

We also buy over $1M worth of cars every day, delivering firm, AI-generated offers every 15 seconds — and sellers get paid instantly. Named four years in a row on The Globe & Mail’s Top Growing Companies list and recognized on Deloitte’s Technology Fast 50™ and Fast 500™, we’re growing fast and looking for curious, hard-working, and driven individuals to join our team.

Founded in 2017 and headquartered in Toronto, Clutch currently operates in Ontario, New Brunswick, Nova Scotia, and Prince Edward Island and is backed by world-class investors. To learn more, visit clutch.ca.

The Senior Manager, Parts Operations is responsible for leading, coordinating, and optimizing the parts management function across all Clutch facilities, while directly owning parts operations at our Mississauga Inspection Centre — our highest-volume site.

This role provides enterprise-level strategic leadership while maintaining deep, hands-on operational accountability. You will ensure standardized processes, inventory accuracy, supplier performance, and cost efficiency to support production throughput, cycle time reduction, service excellence, and margin protection.

This is a high-impact leadership position for someone who is equally comfortable on the floor diagnosing a workflow issue and presenting a performance plan to senior leadership.

• →Own the end-to-end parts function across all Clutch facilities, setting the strategy for purchasing, inventory, and distribution
• →Directly lead the Mississauga IC parts team across two shifts, with oversight of Parts Managers and Associates network-wide
• →Establish and enforce standardized processes, KPIs, and accountability structures that scale with the business
• →Maintain optimal inventory levels across locations — balancing parts availability against working capital efficiency
• →Drive measurable improvements in fill rate, turnover, shrink, and obsolescence through rigorous cycle counting and data analysis
• →Build and manage a high-performing vendor base; negotiate pricing, delivery terms, and SLAs that protect production schedules
• →Collaborate cross-functionally with Production, Finance, Sales, and Operations to ensure parts supply never limits output
• →Report performance against targets to senior leadership and lead continuous improvement initiatives across the network

• 6+ years of progressive experience in parts management, with demonstrated growth from floor-level roles into leadership — automotive parts retail or distribution background strongly preferred (e.g., high-volume parts chains, same-day service environments)
• 3+ years leading teams, ideally in a multi-location or high-volume, multi-shift environment
• Deep, hands-on knowledge of parts — you know the product, the workflow, and what good looks like on the floor
• Strong track record in inventory control, shrink management, and P&L ownership for parts operations
• Proven success in vendor negotiation and supplier management
• Experience driving standardized process implementation at scale
• Familiarity with ERP/MRP or inventory management systems
• A post-secondary degree in Supply Chain, Business, or Operations is an asset — but equivalent hands-on industry experience is equally valued

New, Permanent Full-Time

Make an impact by leading and scaling a critical function that directly supports operational performance and margin protection. Join a fast-growing company with strong career development opportunities and a collaborative, results-driven culture.

Clutch is committed to building an inclusive workplace where everyone has an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.