Manager, Claims

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.   

Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.

• →Lead and support a team in their handling of complex first and third party global cyber, technology and media cyber claims
• →Provide support and training to the team in the analysis of individual claim exposures and identification of overall trends, address insurance coverage issues, draft coverage letters and provide supportive counsel to the team
• →Assist team in establishing accurate and timely reserves, maintaining accurate file documentation/information in our claims systems and analyzing liability and damage data to coordinate with insureds to develop resolution plans for complex first and third party claims
• →Identify settlement opportunities to maximize impact
• →Collaborate in the defense and resolution of claims
• →Lead a team in the development of working relationships with brokers and our panel of law firms and vendors
• →Provide data and analytic based-informational support to underwriters
• →Provide support to our Business Development team with regard to marketing
• →Liaise with partner carriers on a daily basis
• →Work on special projects driven by company needs

• Bachelor’s degree required; JD and Adjuster Licensing are each a plus
• 6+ years of experience handling first and third party Cyber and Technology and Media claims and related product development activities
• 2+ years of prior people management experience
• Executive Risk claims experience is a plus
• Demonstrated ability to work as part of a team, interact with others, meet deadlines, and successfully perform in a dynamic and fast-paced work environment
• Excellent communication and interpersonal skills

Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.

We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

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Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled.

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All legitimate communication from Coalition comes from @coalitioninc.com emails, and open roles are listed only on our Careers page. We never ask for payment, banking details, or personal identification before an offer is accepted through our secure systems. If you believe you’ve been a victim of fraudulent recruiting, follow guidance from the Federal Trade Commission (FTC).

Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.

Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.

To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.