Security Systems Field and Service Engineer

United StatesDallasmid
EngineeringSecurity
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Quick Summary

Key Responsibilities

Service: Responsible for the professional service of access control, CCTV, and burglar/intrusion alarm systems.

Requirements Summary

Ability to lift/move equipment and tools weighing up to 50 lbs. Ability to work from ladders or man lifts at extended heights. Must be able to differentiate colors.

Technical Tools
EngineeringSecurity

We are seeking an experienced Field and Service Engineer to join our operations in the Houston, TX area. This person will be responsible for performing the most skilled security technician work in the service, troubleshooting, alternation and programming of all security related systems. Field Engineers, also known as Elite Resource Technicians at Digi, are service providers who support Digi's internal and external operations by providing custom programming, training, and technical advisement. This individual must have a expert background in installing and servicing Access Control, CCTV, and Burglar/Intrusion Alarm Systems and at least seven (7) years of experience working in the commercial security systems field.

Please note, this role will require regular travel to the Dallas, TX area. Rate of pay is dependent on experience, but is typically $35+/hour. 

Responsibilities

~1 min read
  • Service: Responsible for the professional service of access control, CCTV, and burglar/intrusion alarm systems.
  • Programming: Ensures project systems are programmed to the highest standard and organized to work well for the client. Often includes customized programming to meet specific Partner needs.
  • Networking: Complete high level integration and programming of systems, using both networks and servers.
  • Quality Control: Complete internal audits of Digi's projects, and ensures that highest standard of installation is upheld. Write course content and provide technical expertise for Digi's internal learning and development initiatives.
  • Leadership: Provide on-the-job training and mentoring on-site to technicians on their team. Collaborate with other Elite Resources to create standard operating procedures, work exemplars, and training sessions.
  • Communication: Respectfully communicates with all local Partner and internal staff on daily progress and all necessary information on any service call or project.
  • Documentation: Completes project close out documentation, including as-built drawings, head end and installation quality pictures. Documents installation quality and completes all required close out documents.

What We Offer

~1 min read
2 weeks vacation accrual rate and PTO rate
3 weeks vacation accrual rate after first year of employment
7 company-wide paid holidays throughout the year
On-call bonuses
401k plan w/corporate matching structure
Full health benefits offered - medical, dental and vision
Included life insurance, additional available for purchase
Accident/critical illness insurance available for purchase
Full set of Hilti tools
All hand tools and consumables paid for by company
Required training/licensing paid for by company
Voluntary professional development opportunities
Company laptop, company phone, uniforms and gear
Company vehicle or personal vehicle allowance
Yearly stipend for steel-toed boots and work pants
Great opportunities for bonus pay

Requirements

~1 min read
  • Ability to lift/move equipment and tools weighing up to 50 lbs.
  • Ability to work from ladders or man lifts at extended heights.
  • Must be able to differentiate colors.
  • Must be comfortable standing for long periods of time and complete overhead work for long periods of time.
  • Must have a current, valid driver's license in the state of which you are applying and have the ability to meet our company driving standards.

Disclaimer: This job description is not all encompassing of job responsibilities and is not in any way a binding document. It does not affect the at will nature of employment at Digi Security Systems.

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Listing Details

Posted
March 19, 2026
First seen
March 26, 2026
Last seen
April 17, 2026

Posting Health

Days active
22
Repost count
0
Trust Level
39%
Scored at
April 17, 2026

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Security Systems Field and Service Engineer