Product Manager, Pre-Visit Automation

Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.

 

Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.

 

There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.  

 

At Collectly, we're rethinking how revenue cycle work gets done in healthcare. Not by adding more tools, but by building systems that do the work end-to-end.

 

Patients still face confusing billing experiences. Providers still rely on manual workflows to verify benefits, estimate costs, and collect payments. It's slow, expensive, and broken. The people dealing with it every day feel the impact.

 

We're changing that with AI agents that handle the full patient financial journey: pre-visit eligibility, cost estimation, point-of-service payment, less manual work, and a billing experience that doesn't make patients feel like they're fighting their provider.

 

Healthcare is moving fast on AI, and revenue cycle is one of the first places where it delivers immediate, measurable results. We're already inside leader provider groups and scaling quickly, with deep integrations across 20+ EHR systems and the compliance requirements of operating in healthcare at this level.

 

We're a small, high-ownership team. You'll work on real problems with real constraints, stay close to customers, and see your work directly change how healthcare organizations operate.

 

If you want to help build the automation layer for healthcare, this is the place to do it.

 

Pre-visit workflows like eligibility, benefits interpretation, and cost estimation are still largely manual. Teams navigate payer portals, interpret fragmented data, and make judgement calls under time pressure. It's slow, inconsistent, and expensive.

 

We're changing that.

 

This role sits at the center of that shift. As the Product Manager, you will own product strategy and execution for pre-visit automation and patient experience, spanning areas like AI-driven eligibility and benefits, cost estimates, and the patient check-in and payment journey.

 

You'll work on systems that combine LLMs with real-world healthcare data and browser-based automation. This includes building agents that navigate payer portals, extract and interpret benefits information, and translate that into accurate, actionable outputs for both patients and providers.

 

We move quickly, stay close to customers, and care deeply about building things that work in production. If you're energized by ownership, ambiguity, and solving messy, real-world problems with AI, we'd love to work with you.