Cologix3mo ago

Data Center Technician

United States·Des MoinesFull- Time - Temps pleinmid

OtherData Center Technician

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Quick Summary

Overview

About Our Company: Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company.

Technical Tools

ms-office

About Our Company:

Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and Scalelogix℠ hyperscale edge data centers in 13 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 35+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients.

About the Position:

The Datacenter Technician is responsible for the daily operations and maintenance of the Datacenter. Performs or delegates all tasks associated with the installation, acceptance and maintenance of a variety of Telecommunication equipment. Responsibilities range from installation of cabinets, equipment, and cross-connects, performing remote hands requests, and managing vendor maintenance of all critical infrastructure equipment. Project installation, testing and troubleshooting of Telecommunication infrastructure components including but not limited to Ladder rack, Fiber Guide, MDF, IDF, switches, routers and related cabling.

Expert working knowledge of copper (UTP, Cat5e, Cat6, Cat6a) and fiber optic media types, (MMF, SMF, 50 micron, 62.5 micron), industry standards and applications, and use cases (e.g., Ethernet, Fiber Channel, SONET, TDM)

Installs, provisions, tests, and maintains DS0 thru OC12 services, and equipment in support of network and customer requirements. Diagnoses, troubleshoots and repairs customer and network circuit’s

Install cable runs, patch panels and cross connects. Performs cable lacing as per the Datacenter standards · Significant hands-on experience with the installation of both copper and fiber media types.

Expert working knowledge with cable testing systems to ensure operational integrity

Expert working knowledge of troubleshooting both copper and fiber cable media. (E.g. dB loss, Attenuation, Breaks, Termination Problems, Transmission Characteristics)

Working knowledge of fiber optic and copper test equipment · Understanding of network layouts, Cisco hardware and layer 1 topologies

Working knowledge with Data Center Network Hardware (Ethernet, Fiber Channel interfaces)

Working knowledge of pertinent ISO Standards associated with Data Center Cable Infrastructure re including ANSI-942, ANSI-568

Execute customers’ support requests ranging from server reboot to complex telecommunication equipment troubleshooting and updates order management system

Responsible to lead the troubleshooting process and repairs in case of events or equipment failure providing recommendations to prevent re-occurrence of such events

Monitors and responds to security, environmental, equipment monitoring systems · Takes readings off of equipment (Electrical and Cooling) and maintains the related reports

Manage and track capacity of MMR, MDF, IDF, patch panels and cables

Maintain detailed site documentation of customer cross-connects and power circuits for provisioning

Responsible for cleanliness of data center and common areas

Responsible for maintaining security procedures for site and data center access which includes: staffing the security office working access request cases escorting vendors and customers to and from secure areas

Available for rotating 7/24 on-call support and flexible shift scheduling

BICSI Technician Credential Preferred

Minimum 2-3 years’ experience in similar critical facilities

High School Diploma

Low voltage installation & troubleshooting experience a plus

Fiber optic splicing experience a plus

Needs to have functional knowledge of Inside Plant (ISP) disciplines; fiber optic and electrical cabling and labeling conforming to Telecom industry standards. Strong technical and mechanical background with experience on the latest generation transport gear, critical infrastructure (Generators, HVAC systems, high-voltage electrical systems, DC Power Plants, etc.) found in Telecommunications facilities.

Knowledge of VISIO, MS Office

Analytical troubleshooting

Ability to follow specified policies and procedures

Excellent written and verbal communication skills

Comfortable working in a fast paced 24*7 environment with flexibility to work after-hours and weekends when needed

Autonomous with team spirit