Intake & Care Coordination

Ca-San Diego-mid

OtherIntake

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Quick Summary

Overview

Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Health insurance Make an Impact: You can help patients live their best life possible!

Technical Tools

OtherIntake

Benefits:

Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
Health insurance

Make an Impact:
You can help patients live their best life possible! Our patients come to ComForCare to receive top quality care but they stay because we are family. We believe that caring for patients is a work of heart. Each patient is treated with dignity and respect, we honor who our patients are and how they want to be treated. We are always present and engaged, and we hold ourselves to the highest standards of professionalism, compliance, and safety to ensure the best outcomes. Our goal is to delight, inspire, and have fun!

Reports directly to the Administrator and collaborates closely with the Director of Nursing.

What you will be doing:

Conduct patient intake and collect required clinical and demographic information; ensure accurate and timely documentation in the EMR
Coordinate and schedule home health visits based on established plans of care and clinician availability.
Serve as a friendly point of contact for patients, families, referral sources, and clinicians
Verify insurance eligibility and authorizations in collaboration with billing and administrative teams
Support nursing staff with care coordination and documentation tasks
Communicate with physicians regarding verbal orders, clarifications, and plan of care updates per agency protocol.
Track Start of Care (SOC), Recertifications, and Discharges and follow up on missing documentation or physician orders.
Maintain clear communication between clients, families, case workers, and healthcare providers
Assist with patient education and smooth transitions into home health services
Monitor patient records and ensure compliance with agency policies, Medicare, and HIPAA guidelines
Participate in team meetings, case conferences, and care coordination discussions
Provide high-quality, compassionate support to patients, families, and staff

Why Join Us:

Paid Time Off (based on eligibility)
Cash Bonuses & Recognition
Paid Training
Paid travel time
Continuing Education Reimbursement
Flexible hours
Career Growth Opportunities
Health insurance (based on eligibility)
California retirement plan (CalSavers)

What we are looking for:
Requirements

Minimum of 1 year of home health experience (Medicare-certified agency preferred).
Strong knowledge of OASIS, 485s, Plan of Care, and CMS compliance guidelines.
Proficiency in electronic medical records (EMR) and scheduling software.
Exceptional interpersonal and communication skills, with the ability to build positive relationships with patients, families, and healthcare professionals.
Compassionate, detail-oriented, and able to multitask efficiently in a fast-paced home health environment.

Preferred
Prior intake/referral experience in home health or hospice strongly preferred.

Additional Requirements
Valid California driver’s license, auto insurance, and reliable transportation.