Client Services Manager, Central Island

Canada·Nanaimomid

OtherClient Services Manager

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Quick Summary

Overview

Lead with purpose. Build relationships. Drive growth.Commissionaires Security Solutions (CVIY) is a mission-driven organization dedicated to supporting veterans, their families,

Technical Tools

OtherClient Services Manager

Lead with purpose. Build relationships. Drive growth.
Commissionaires Security Solutions (CVIY) is a mission-driven organization dedicated to supporting veterans, their families, and the safety of our communities. We are a full-service security services company operating as a Not-for-profit with a diverse customer base of commercial, residential and government accounts.
We’re looking for a Client Services Manager to lead our Central Island region (Malahat to Qualicum). This is a high-impact role for someone who thrives on building relationships, growing business, and leading teams to deliver exceptional service.

What you’ll do

Lead and support a strong operations team across the region
Build and maintain trusted client relationships
Identify growth opportunities and support proposals, renewals, and new business
Collaborate with leadership to execute strategic and market growth initiatives
Stay ahead of industry trends and strengthen our community presence
Ensure high-quality service delivery across all client sites
Champion a positive, collaborative culture while representing CVIY’s values with clients, partners, and the community
Partner with recruitment teams to communicate staffing needs and support effective placement of personnel across client sites

Why this role stands out

Purpose-driven work supporting veterans and communities
A visible, high-impact leadership role
Opportunity to influence growth and strategy
Autonomy to bring ideas forward and make a difference
Work out of our new Nanaimo office

What you bring

Strong leadership and people-management experience
Excellent relationship-building and client service skills
Strategic mindset with solid business acumen
5–7 years in security or service-based industry (preferred)
Self-motivated, positive, and adaptable
Ability to travel within the region and occasionally to our Home Office in Victoria
Proficient with Microsoft Office suite (i.e. Outlook, Word, Excel and PowerPoint)

What we offer

Group-life Insurance and Long-term Disability
Health & Dental and Vision coverage
Paid sick and personal needs time
Paid vacation time
Company paid RRSP contributions
Inclusive, supportive team culture

Commissionaires Security Solutions (CVIY) proudly celebrates diversity through an inclusive work environment and welcomes applications from candidates of all backgrounds.