Product Manager- Seattle, WA

Confiz is seeking an experienced Product Manager to join one the product team of our of our largest retails clients in Seattle, WA. This role plays a critical part in driving execution across defined objectives within the Customer Orders domain, with a strong emphasis on delivery, stakeholder alignment, and maintaining momentum across active workstreams.

The Product Manager 2 will collaborate closely with Store Operations, UX, and Engineering teams to support the development and delivery of Store Operations solutions, including Store Fulfillment within the Omni-Channel ecosystem. This is a contract position supporting the Store Customer Orders program.

• →Own a defined set of product objectives within the Customer Orders portfolio, prioritizing features based on business goals, UX considerations, and stakeholder input
• →Define, track, and monitor success metrics (OKRs and KPIs) for assigned initiatives
• →Maintain and prioritize the product backlog to ensure engineering teams are unblocked and progressing against delivery timelines
• →Support tactical prioritization and ensure alignment across business and technical stakeholders
• →Develop and refine requirements, including user stories, process flows, wireframes, and supporting documentation
• →Contribute to go-to-market execution, including UAT, communications, change management, and post-launch validation
• →Support system health and operational performance through incident triage and maintenance activities
• →Partner with UX, Research, and Engineering teams to ensure product objectives are delivered effectively
• →Serve as the primary point of contact for assigned stakeholders, ensuring clear communication, feedback loops, and alignment
• →Conduct root cause analysis on KPI performance and identify improvement opportunities across workstreams

• 3+ years of product management experience; experience in physical retail, fulfillment, or supply chain is preferred
• Demonstrated ability to take defined requirements and drive them through delivery with minimal ramp-up time
• Experience defining, measuring, and analyzing business and product processes to identify improvements
• Proven ability to work in matrixed environments with multiple stakeholders and third-party dependencies
• Strong technical understanding of software development, Agile methodologies, and QA/testing processes
• Strong attention to detail with the ability to manage multiple parallel workstreams
• Experience collaborating with cross-functional teams including Engineering, UX, and Analytics
• Excellent written, verbal, and presentation skills across all organizational levels
• Strong ownership mindset with a passion for product delivery and customer outcomes
• A proactive, solution-oriented approach to problem solving and execution
• Ability to move fluidly between strategic thinking and tactical delivery
• Strong communication skills with the ability to influence stakeholders at all levels
• Curiosity and a continuous learning mindset, with a strong focus on asking the right questions
• Ability to align technical and non-technical stakeholders through clear communication
• Strong interpersonal skills and the ability to build trust across teams and levels

We have a global team of amazing individuals working on highly innovative enterprise projects & products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast growth fintech, and multiple Silicon Valley startups.

What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM) and ISO 14001:2015 (EMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.

People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves. 

To know more about Confiz Limited, visit https://www.linkedin.com/company/confiz/