AI Platform Engineer, Business Applications

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.

As an AI Platform Engineer, to join our dynamic business applications team and contribute to the development of next-generation AI/GenAI based products and capabilities for the consumption within Conga. This role will provide you with the opportunity to own the AI data foundation, enabling scalable AI use cases through RAG pipelines, vector systems, and enterprise data integration.

You will ensure to design, implement RAG pipelines (retrieval, ranking, context injection) and optimize embedding strategies and vector indexing. This role will play a vital role in building real-time batch data and data ingestion pipelines for structured/unstructured sources, develop scalable services using Python, APIs, microservices architecture and integrate with enterprise systems (CRM, KB, data lakes). A strong focus on data governance is required, including enforcing data access policies, masking sensitive information, and ensuring compliance standards. Additionally, the role demands ensuring traceability and auditability of AI outputs, along with deploying and operating services in cloud-native environments with robust logging, monitoring, and AI observability practices.

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! 

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.  

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