Electronic Funds Processor

Wi-Wausau Corporate Covemid

Other

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Quick Summary

Overview

Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans.

Key Responsibilities

Responsible for upholding Universal Service level standards to maintain a level of service excellence for Connexus members and internal partner teams.

Technical Tools

Other

Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest.

As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.

What We Offer

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✓20 days of paid time off and 10 paid holidays

✓16 hours of paid Volunteer Time Off

✓401K Retirement with up to 6% employer match

✓Excellent Health, Dental, Vision insurance, including multiple plan options

✓Health Savings Account with generous employer contributions

✓Employer paid Life insurance, Short-Term and Long-Term Disability

✓Tuition Reimbursement from $4,000 - $7,000 per calendar year

✓Robust Learning and Development program that includes an annual professional development stipend

Responsibilities

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Responsible for upholding Universal Service level standards to maintain a level of service excellence for Connexus members and internal partner teams.
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Complete assigned monthly procedure reviews to ensure procedures are correct and following Federal guidelines and regulations.
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Comply with all Federal regulations as they pertain to your job duties including but not limited to BSA, Nacha Operating Rules, Regulation CC, Regulation E, UCC3 and UCC4.
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Receive and accurately process incoming transactional mail for members and Connexus owned accounts, including further research as necessary.
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Process received return check deposits and loan payments, sending prompt return notification to members.
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Review and decision lockbox exception checks and correspondence document files.
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Work research requests for transactional mail and lockbox situations.
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Assist in ordering, maintaining, and troubleshooting Instant issue debit/ATM cards.
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Review and decision mobile deposit check images, including further research as necessary.
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Place check holds, create and send hold notifications via digital banking message center, while complying with Reg CC.
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Processes the following: Check clearing file for member written checks and complete the required follow-up work. Numerous files for posting loan payments and refunds of ancillary products via the different channels we offer members. Member check stops and Corporate check stops. Check adjustment requests both for members and internally.
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Monitor and maintain payments processed through our third-party vendor, including further research as necessary.

Requirements

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1+ years of related experience is Required.
Requires proficient skills to use Microsoft Suite applications, and ability to adapt to job-specific technologies.
Previous work experience demonstrating accuracy and attention to detail.
Ability to analyze job functions and identify potential efficiencies.
Evidence of good organization skills, and the ability to prioritize to meet deadlines with minimal supervision.
Demonstrated ability to be a team player, with willingness to work in a fast-paced environment.