Audio Visual Production Manager

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Located in the heart of London’s iconic West End, Convene Rathbone is set to open in Spring 2027 as one of the city’s most anticipated new Events destinations. The 54,000-square-foot venue at One Rathbone Square will combine Convene’s signature hospitality with industry-leading production capabilities to create a new standard for experiential events. Purpose-built for immersive experiences, the venue will support everything from high-profile conferences and brand showcases to luxury receptions and bespoke gatherings, bringing together advanced production technology with exceptional event delivery and meaningful human connection.

As a member of our opening team, you will play a key role in shaping the culture, guest experience, and long-term success of one of London’s most exciting new event venues!

• Client Point of Contact: Serve as the primary liaison for clients throughout the planning and execution of each event, ensuring clarity, accountability, and smooth communication.
• Proposal & Quoting: Create detailed event proposals and line-item quotes based on scope, technical requirements, and labor needs. Collaborate with internal teams to confirm accuracy and alignment with client budgets and timelines.
• Consultation: Partner with creative teams to translate concepts into executable, impactful experiences that align with client objectives, budgets, and brand messaging.
• Crew Management: Source, schedule, and supervise freelance and in-house technicians for each event, ensuring clear roles, expectations, and accountability.
• Pre-Event Planning: Coordinate all technical logistics including venue specifications, load-in/load-out schedules, labor calls, consultation and approval of all event-related technical drawings and AV infrastructure.
• On-Site Execution: Lead event setup and show execution, ensuring technical operations stay on schedule and all team members adhere to safety, quality, and professionalism standards.
• Vendor & Venue Coordination: Work with AV teams and labor providers when applicable to ensure seamless integration and compliance with venue policies. 
• Post-Event Wrap-Up: Lead thorough debrief sessions to evaluate event outcomes, reconcile labor and equipment usage, and document key successes and areas for improvement. Provide insights for internal tracking and client reporting, while contributing to the development of scalable processes that align with and advance the organization’s mission.

• Minimum of 7 years of experience in large-scale corporate event production, with at least 3 to 4 years in a technical project manager, producer, or show lead role.
• Strong understanding of live event AV systems (audio, video, lighting) with an ability to communicate fluently with technical teams and clients. Solid knowledge of rigging safety standards, scenic fabrication, and staging best practices. Able to effectively communicate technical concepts to production crews and clients, ensuring safe installations and high-impact event execution.
• Proven ability to manage multiple concurrent events and crews while maintaining a high level of detail, organization, and quality standards.
• Demonstrated experience creating proposals and run-of-show documentation for large corporate meetings, conferences, and executive events.
• Excellent interpersonal and leadership skills, with a confident, solutions-first approach to managing client relationships and on-site teams.
• Proficient in Vectorworks / AutoCAD and familiarity with project management software preferred.
• Willingness and ability to work non-traditional hours, including nights, weekends, and holidays, as dictated by event schedules.

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

• Health & Wellness: Private medical insurance, subsidised fitness and eye care, plus well-being and personal support programs. Because your well-being matters, inside and outside of work.
• Time Off & Balance: 25 days annual leave, bank holidays, and company sick pay.
• Financial Benefits: Bonus scheme, interest-free loans for rail travel or further education, and a Cycle to Work program. We invest in you so you can grow personally and professionally.
• Growth & Recognition: Career development opportunities and programs to celebrate your achievements.
• Community & Impact: Volunteer, donate, and make a real impact through your work.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

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