Payment Processing Assistant

As a Payment Processing Assistant with Convera based in our Vilnius office, you will need to provide consistent, quality service by working closely with Client Support, Sales, and Internal Stakeholders in facilitating customer transactions. This is a temporary contract for 1 year. Working hours Monday to Friday, 9 am – 5.30 pm.

• Book deals on behalf of our customers, ensuring that all provided information is sufficient to process transactions.
• Process outgoing transactions using various methods and currencies.
• Communicate effectively with internal and external business partners and clients to ensure timely processing of requests.
• Create and amend beneficiary templates on behalf of our customers.

• Bachelor’s degree (or final year student).
• A strong attention to detail, as well as a sense of initiative and proactivity.
• Ability to learn quickly and operate in a high-paced, high-volume, dynamic environment, maintain targets and meet tight deadlines.
• Proficiency in Microsoft Office applications.
• Fluent in English written and verbal.

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.