Senior Data Analyst, Growth Analytics (CRM)

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

• 5+ years of experience in analytics, with a strong focus on CRM, lifecycle, or growth analytics.
• Advanced proficiency with SQL; ability to pull, transform, and validate large data sets independently.
• Proven track record of applying measurement and experimentation techniques, including using statistical testing techniques, to evaluate CRM initiatives.
• Experience with business intelligence platforms (Tableau, Looker, or equivalent).
• Strong communication and storytelling skills; ability to turn complex data into actionable strategies for Marketing and Product leaders.
• Excellent English, both written and spoken, given HQ presence in the U.S.
• Thrive in a fast-paced startup environment, comfortable framing ambiguous problems and driving solutions with cross-functional partners.

• Experience with CRM or campaign management platforms.
• Familiarity with web and app analytics tools (Amplitude, Mixpanel, Google Analytics, etc.).
• Understanding of ETL, data warehousing, and modeling concepts (we use dbt and Snowflake).

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect! 

• Own the end-to-end product strategy and execution for Smart Fridges (hardware, software, ops, and UX).
  
  
• Define and prioritize the roadmap across:
• Fridge software
• Hardware & IoT flows
• Computer vision, inventory, and ordering logic
• Operational workflows (installations, refills, failures, edge cases)
  
  
• Partner closely with engineering, design, ops, data, and clients.
• Drive outcomes across conversion, retention, reliability, and unit economics.
• Be accountable for shipping, learning, and iterating fast in a real-world, non-perfect environment.

• Lead product ownership of strategic integrations (external partners, platforms, APIs).
• Translate partnership agreements into clear product requirements and technical scopes.
• Work with internal teams and external partners to ensure:
• Clean integrations
• Scalable flows
• Clear ownership and SLAs
• Identify opportunities to turn integrations into growth or retention levers, not just technical connections.

• Help bring structure to ambiguous or fast-moving initiatives.
• Act as a force multiplier for the product org: unblock, simplify, and push things forward.

• Smart Fridges has a clear backlog, fewer fires, and measurable improvements in key metrics.
• Integrations ship faster, with less ambiguity and fewer surprises.
• External partners feel aligned and confident working with us.
• Teams have clarity on what we’re building, why, and what success means.
• Leadership trusts you with increasingly complex and strategic problem spaces.

• 4+ years of experience as a Product Manager.
• Proven experience owning complex systems (multi-team, multi-stakeholder).
• Strong ability to operate in ambiguity and bring structure.
• Excellent written and verbal communication.
• Comfortable working across engineering, design, ops, and external partners.
• Business-minded: you care about outcomes, not just shipping features.

• Passion for the healthcare and food-is-medicine industry.
• Experience with hardware, IoT, marketplaces, or logistics-heavy products.
• Experience with integrations, APIs, or platform products.
• Experience working with partnerships or external vendors.
• Startup or high-growth environment experience.

• You’ll work on a rare mix of hardware + software + ops + partnerships.
• You’ll have direct exposure to leadership and real influence on product direction.
• You’ll help scale products that exist in the physical world, with real constraints and real impact.
• This role can grow significantly as the product surface area expands.