Strategic Technical Solutions Engineer

Copia is building the modern engineering platform for industrial automation. Industrial organizations operate critical infrastructure on PLCs, SCADA, and OT networks. These environments power manufacturing, energy, food production, and infrastructure worldwide. Most of them still rely on fragmented tooling and manual workflows that would not be tolerated in any modern software environment.

Copia closes that gap. We bring the discipline of modern software engineering to operational technology teams, giving controls engineers and IT security teams the version control, change management, and operational resilience their environments demand.

Two concepts define what we do:

Industrial automation code is the most critical and least protected asset in operational technology environments. Most organizations have invested heavily in OT network security and threat detection (Claroty, Dragos, Nozomi) but left the actual automation code running their PLCs completely unprotected. No backup. No version history. No recovery plan.

Copia fills that gap. We sit at the intersection of disaster recovery, backup, and secure change management within the OT cyber stack. The last line of defense when everything else has already failed.

Large strategic enterprise accounts have chosen Copia to manage their industrial automation environments. These are not small pilots. These are enterprise-wide transformations across hundreds of facilities, involving OT security teams, controls engineers, CISOs, and operations leadership simultaneously.

As we scale into Utilities, DoD/Aerospace, Food and Beverage, CPG, and Data Centers, we need a Senior Technical Solutions Engineer who can hold the room with a CISO, architect a deployment plan for 1,500 sites, and still speak the language of a controls engineer on the plant floor. This is a high-visibility, high-impact role that will grow into leading Copia's Strategic Solutions Engineering team.

• Lead technical discovery across OT, IT, Controls Engineering, and Security stakeholders within the same enterprise account

• Build and execute formal evaluation project plans with defined milestones, success criteria, and exit criteria

• Deliver tailored demonstrations and technical presentations to both plant floor engineers and C-suite executives

• Identify and surface technical risks early in the deal cycle before they become blockers or surprises

• Author technical sections of proposals, RFP responses, and security questionnaires

• Develop and maintain reusable technical collateral including reference architectures, deployment guides, and objection-handling playbooks

• Guide customers through modernization of automation engineering workflows using ICLM principles

• Discuss version control for PLC logic and change management for control systems in practical, operational terms

• Translate DevOps-style engineering practices into OT-relevant language that resonates with automation teams

• Identify workflow gaps and present Copia's ICLM framework as the structured, proven path forward

• Engage customers on ICS security risks, regulatory obligations including NIS2, NERC CIP, IEC 62443, NIST CSF, and FDA 21 CFR Part 11, and OT-specific threat models

• Support conversations around network segmentation, Purdue model architecture, and cloud integration constraints in air-gapped or hybrid OT environments

• Evaluate customer architecture against OTDR requirements and assist in defining and documenting their OT disaster recovery posture

• Serve as a credible voice in conversations with OT Security teams, CISOs, and compliance stakeholders

• Recommend Copia deployment approaches across single-site pilots and multi-facility enterprise rollouts at scale

• Identify OT infrastructure constraints, network segmentation requirements, and integration dependencies before they become deployment issues

• Collaborate with Copia's Deployment and Customer Success teams to ensure implementation success and clean handoffs

• Define and document post-pilot expansion pathways with clear technical and commercial milestones

• Develop reusable technical frameworks, demo environments, and evaluation playbooks that scale beyond individual deals

• Mentor and onboard future Solutions Engineers as the team grows

• Contribute structured product feedback from the field, surfacing capability gaps, integration questions, and customer objections with enough specificity to be actionable for engineering

• Represent Copia at industry events, customer advisory sessions, and technical forums

• 8 to 12+ years in industrial automation, OT cybersecurity, industrial software, or technical consulting with direct customer-facing responsibility

• 3+ years in solutions engineering, pre-sales architecture, or technical sales supporting complex enterprise deals with 6 to 18 month cycles

• Direct hands-on or applied experience with major PLC platforms: Rockwell Logix, Siemens TIA Portal/STEP 7, Schneider, Beckhoff, Fanuc, Emerson, or Omron

• Working knowledge of SCADA, HMI, and industrial networking environments in manufacturing or critical infrastructure settings

• Demonstrated ability to engage credibly across OT, IT Security, Controls Engineering, and Executive stakeholder groups within the same account

• Proven track record supporting evaluation-to-pilot-to-enterprise deployment motions with documented expansion outcomes

• Former controls engineer or automation system integrator background

• Experience with Git, version control systems, or software configuration management in any environment

• Certifications: GICSP, CSSA, or similar OT security credentials

• Industrial networking or security architecture experience including firewall policy, DMZ design, and VPN in OT contexts

• Existing relationships with industrial automation, OT security, or critical infrastructure communities

• Experience with land-and-expand enterprise sales motions at growth-stage companies

This is not a role where you build from zero and hope things materialize. The foundation is already laid.

What exists today:

• Large enterprise logos already closed across manufacturing, utilities, food and beverage, and logistics

• Vertical pod sales structure being built and staffed with dedicated Enterprise Sales Directors

• Active pipeline in Utilities, DoD/Aerospace, Food and Beverage/CPG, and Data Centers

• Proven platform with broad vendor support across 40+ major PLC and SCADA ecosystems

• Compliance narrative built and field-tested around NIS2, NERC CIP, IEC 62443, and NIST

What you will shape:

• Technical evaluation playbooks and POC frameworks used across all verticals

• Reference architecture library that becomes the standard for enterprise deployments

• SE onboarding and capability development as the team scales

• Product feedback loop between field experience and engineering roadmap

• Executive-level technical narrative for Copia's most strategic accounts