Lead Instructor: Computer Support Specialist

Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. As the largest training provider for Amazon Career Choice, and a growing partner to state governments building registered apprenticeship programs, Correlation One sits at the intersection of employer talent needs and scalable workforce training.

We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership. Our programs produce job-ready graduates who are prepared to contribute from day one.

This is a part-time, contract opportunity. We are currently adding Lead Instructors: Computer Support Specialist to our Expert Network, in anticipation of projects that will launch this year and next year. This is a proactive hiring effort, where you will participate in our interview process and be added to our Expert Network. Once approved for our Expert Network, our team will be able to share various opportunities for you to support projects, programs, and our learners. 

If you are currently participating in a Correlation One program as a learner, please note that, in line with our policy, we can only consider your application once your learner engagement is completed successfully (graduated).

Lead Instructors at Correlation One are responsible for delivering high-quality, live, virtual instruction and partnering with company personnel to drive exceptional learning outcomes. Their main focus as educators is to conduct large synchronous online lectures on technical content, training anywhere from 100 to 8,000+ diverse Fellows at a time, depending on the program. This role involves preparing and leading virtual classroom sessions, collaborating with operations personnel, and contributing to the overall success of the program.

• Prepare and lead virtual classroom sessions for a range of Fellows, which may vary in size from 200 to 8,000+.
• Deliver instruction on skills tailored to Learners' needs, including math, verbal reasoning, and technical problem-solving.
• Oversee the management of class time Q&A and monitor chat flow, and overall class energy and engagement dynamics

• Collaborate closely with Correlation One operations personnel to ensure smooth program delivery and adherence to schedules.
• Be flexible in contributing to classes during weekdays and/or weekends, as program schedules vary.
• Assist in lesson design, development, and improvement which may include tracking edits, suggestions, or changes to curriculum as needed 

In addition to the core responsibilities, Lead Instructors are expected to adhere to the following expectations:

Professionalism:

• Interact professionally with Fellows, Correlation One staff, additional contractors, and guest speakers, maintaining a high level of courtesy and respect.

Lecture Preparation:

• Diligently and adequately prepare for lectures to ensure the delivery of high-quality content. 

Dynamic Online PresenceResponsiveness and Empathy:

• Be highly responsive and empathetic to Fellows, providing thoughtful answers and assistance throughout the lesson
• Adjust the lesson pace and presentation to meet the needs of diverse Fellows while also maintaining responsibility for timely delivery of the prepared content.
• Exhibit an energy, pacing, and ability to make complex topics accessible and maintain strong learner engagement

Communication:

• Communicate respectfully, recognizing that online or written communication may lack tone.
• Maintain extra communicative contact with Correlation One personnel.

Positive Attitude:

• Foster a healthy learning environment by maintaining a positive attitude and promoting a culture of learning.

Course Improvement:

• Contribute to course improvement by providing thoughtful and transparent feedback to the Correlation One team.

• An excellent educator with a passion for teaching and helping others
• Degree in a Computer Science related field and / or industry experience in a computer specialist related role; post-graduate and research work at top institutions are also strong pluses
• Outstanding team and people management skills
• Familiarity with the following topics: 
• Computer hardware and software basics
• Operating systems
• Network – VPN, security, remote access
• Cybersecurity – anti-virus
• Cloud computing
• Future of IT

• This role is remote.

Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.  We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. 

Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidates@correlation-one.com.

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