Case Manager *International*

About Us: We partner with U.S.-based personal injury law firms to connect them with skilled international professionals for long-term, remote opportunities. One of our client firms is currently seeking a remote bilingual (English and Spanish) Case Manager to join their team. This position is open exclusively to international candidates. Responsibilities: - Manage a caseload of personal injury matters from intake through resolution. - Serve as the primary point of contact for clients, ensuring consistent communication and updates throughout the life of the case. - Coordinate and monitor medical treatment, records requests, and billing documentation. - Work closely with attorneys to support case strategy, preparation, and progression. - Draft and review correspondence, case summaries, and other legal-related documents. - Communicate with insurance companies, medical providers, and other third parties in a professional and timely manner. - Track deadlines, follow-ups, and case milestones to ensure timely movement of all matters. - Maintain organized and up-to-date case files within the firm’s case management system. - Assist with settlement preparation, including gathering supporting documentation and resolving outstanding balances when needed. - Provide administrative support as necessary to ensure smooth case flow. Requirements: - Must be located outside of the United States (international candidates only). - Previous experience as a case manager, legal assistant, or within a personal injury law firm required. - Strong understanding of personal injury case flow and processes. - Excellent written and verbal communication skills in English. - Must be able to speak and understand Spanish. - Highly organized with strong attention to detail. - Ability to manage multiple cases and deadlines in a fast-paced environment. - Proficiency with Microsoft Office, Google Workspace, and case management software (experience with legal software is a plus). - Reliable internet connection and ability to work remotely full-time.