Director, Network Reliability Engineering - 11506

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

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Strategic Leadership & Vision: Define the long-term technical strategy and roadmap for Coupa's global cloud network infrastructure, aligning with business objectives and product goals.

Global Team Leadership: Hire, mentor, and lead global teams of high-performing network development engineers, managers, and architects across numerous geographies. Foster a culture of continuous learning, automation, and engineering excellence.

Project Planning & Execution: Lead complex, multi-quarter infrastructure projects from conception through detailed planning and execution, ensuring timely delivery, optimal resource allocation, and alignment with cross-functional dependencies.

Network Architecture & Deployment: Oversee the architectural design, deployment, and scaling of complex network solutions strictly in public cloud environments (AWS, GCP, and Azure).

Monitoring & Observability: Define and drive a comprehensive network observability strategy. Implement robust monitoring, alerting, and telemetry frameworks to ensure proactive issue detection, rapid troubleshooting, and deep visibility into global network health and performance.

Security & Compliance: Champion cloud network security initiatives, ensuring the robust deployment of cloud-native security tooling (IDS/IPS, WAFs) to maintain strict compliance and data protection standards.

Automation & IaC Strategy: Drive an "infrastructure as code" (IaC) and automation-first mindset across the organization to eliminate toil, streamline deployments, and improve network reliability.

Cross-Functional Collaboration: Partner closely with Site Reliability Engineering (SRE), Cloud Operations, Security, and Product teams to deliver seamless and highly available services.

Operational Excellence & Budgeting: Manage department budgets, cloud infrastructure spending, and vendor relationships. Ensure operational excellence by establishing SLAs, SLOs, and leading high-level incident response.

Education & Experience: Bachelor's or Master's degree in Computer Science, Engineering or equivalent experience. 10+ years of professional experience in enterprise SaaS environments, including at least 5+ years in a Senior Manager or Director-level role.

Global Leadership: Proven experience leading and scaling distributed engineering teams across numerous geographies and time zones.

Cloud & Networking Expertise: Deep, authoritative knowledge of public cloud networking constructs with hands-on technical experience in AWS and GCP (Azure is a plus). Expert in cloud-native routing, DNS, VPNs, Transit Gateways, VPCs/Shared VPCs, and global traffic management.

Observability Tools: Strong experience designing and utilizing modern monitoring and observability platforms to maintain highly available cloud networks.

Project & Delivery Management: Demonstrated success in project planning, agile methodologies, and managing large-scale infrastructure rollouts from end to end.

Security Acumen: Strong background in cloud network security, including deep architectural understanding of zero-trust architectures and deploying enterprise security controls.

Automation Leadership: Proven track record of leading teams that utilize coding languages (Python, Go, Java) and IaC tools (Terraform, Ansible, CloudFormation) to automate cloud infrastructure.

Problem Solving & Communication: Exceptional critical thinking and problem-solving skills. Executive-level communication abilities to articulate complex technical concepts to non-technical stakeholders and the C-suite.

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