Program Operations & Lifecycle: Oversee the end-to-end administration, scheduling, participant communications, and logistics for assigned flagship talent programs (e.g., Ignite, Accelerate, Soar, Foundations).
Operational Coordination: Guide Program Coordinators and Solutions Specialists on cohort setup, platform configuration, LMS tracking, and event execution to ensure a seamless learner experience.
Content Refresh & Delivery: Regularly update course materials, toolkits, and case studies to keep program content relevant, engaging, and aligned with Coupa’s strategic priorities.
Cross-Functional Collaboration: Partner with internal Subject Matter Experts (SMEs) across Coupa to guest-facilitate, share functional knowledge, and contribute to program content.
Vendor & Resource Support: Coordinate with external training vendors and contractors to align on delivery schedules, logistics, and quality standards
Stakeholder Collaboration & Measurement
Partner with Stakeholders: Serve as an operational talent advisor to frontline managers, team leads, and HR Business Partners to solve learning gaps with structured programs.
Talent Process Integration: Partner with the broader Talent Management team to align development programs with employee onboarding, performance enablement, and internal mobility.
Impact Evaluation: Work alongside Talent Operations to track program completion rates, survey scores, and behavioral application, turning data into actionable insights for continuous improvement.
Industry Awareness: Stay current on modern learning formats, digital facilitation tools, and talent experience trends to continually enhance program engagement.
5+ years of experience in Learning and Development (L&D), Talent Management, or Corporate Training, with direct experience managing structured cohort-based learning programs.
Strong Facilitation Skills: Proven ability to facilitate engaging, interactive workshops for early-in-career through mid-level management audiences.
Instructional Design Understanding: Solid grasp of adult learning theory, instructional design frameworks (e.g., ADDIE, SAM), and interactive learning technologies.
Project & Program Management: Demonstrated success managing multi-week or multi-month learning programs from kickoff to evaluation.
Strong Communication: Excellent verbal, written, and presentation skills—able to break down complex concepts into actionable takeaways.
Data & Feedback Literacy: Experience using survey tools, LMS data, and participant metrics to measure satisfaction and refine learning experiences.
Collaborative Mindset: A customer-first approach with the ability to build strong working relationships with HRBPs, SMEs, and business stakeholders across regions.
Education & Certifications: Relevant L&D or coaching certifications (e.g., ATD, DDI, ICF, Myers-Briggs) are a plus.
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:
Global Well-Being Perks (For All Employees Globally)
- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
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Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.