Senior Product Manager - 11512

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

 

This is a high-impact role at the intersection of product innovation, AI/ML strategy, and enterprise workflow transformation. You’ll work cross-functionally with engineering, data science, design, and go-to-market teams to turn customer needs and AI advancements into tangible product

Own product management responsibilities for AI-driven platform capabilities, with a focus on designing and launching autonomous AI agents that automate complex enterprise workflows

Partner closely with UX research and design teams to craft intuitive, trustworthy, and action-oriented agentic AI experiences that seamlessly blend human guidance with autonomous execution

Translate advances in LLMs, multi-agent systems, RAG, MCP, and agent orchestration frameworks into scalable product capabilities that deliver measurable productivity and automation gains

Collaborate with data science, ML engineering, and platform teams to design and build robust AI agent orchestration, workflow automation, and tool integration capabilities

Define product requirements for AI agents, copilots, and autonomous workflows, including reasoning, planning, tool usage, and multi-step task execution

Design and refine AI-native user experiences including conversational interfaces, copilot workflows, and human-in-the-loop oversight patterns

Conduct user research and analyze feedback to continuously improve agent behavior, decision transparency, response quality, and workflow completion

Define and monitor success metrics such as agent task completion rates, model accuracy, workflow automation impact, user engagement, and trust signals

Work closely with cross-functional partners across engineering, GTM, customer success, and product marketing to ensure successful launch, adoption, and scaling of AI capabilities

Advocate internally and externally for agentic AI platforms and intelligent automation, helping teams and customers understand emerging AI technologies and their practical value

Lead products through the full lifecycle — from concept and experimentation to production scale and long-term platform evolution

Prioritize ruthlessly across competing initiatives to focus teams on high-impact AI capabilities and customer outcomes

5+ years of product management experience, including 3+ years building AI-powered products and 2+ years launching AI agents, autonomous workflows, or AI copilots

Strong understanding of LLMs, agentic AI architectures, multi-agent orchestration, MCP/tool usage frameworks, and RAG-based systems

Demonstrated ability to translate complex AI capabilities into intuitive product experiences and actionable product requirements

Experience partnering closely with data science, ML engineering, and UX teams to deliver AI-powered features in production environments

Strong product intuition with the ability to identify high-value AI automation opportunities and prioritize capabilities that drive measurable impact

Experience driving go-to-market activities including pricing strategy, packaging of AI capabilities, sales enablement, and customer advocacy in partnership with product marketing, sales, and customer success teams

Curiosity and adaptability to stay ahead in a rapidly evolving AI ecosystem, continuously learning about new models, agent frameworks, and emerging standards like A2A and MCP

Excellent communication and storytelling skills to align teams and clearly articulate AI product vision and value to technical and non-technical stakeholders

Experience working in agile environments, building MVPs, running experiments, and iterating quickly on AI features

An entrepreneurial mindset combined with a hands-on, roll-up-your-sleeves attitude to solving complex problems

Experience working cross-functionally in SaaS organizations, leveraging data and insights to inform product decisions

Proven ability to influence cross-functional teams without formal authority and drive alignment across complex initiatives

Preferred experience in procurement, sourcing, supply chain, or spend management domains, including familiarity with Source-to-Pay (S2P), Procure-to-Pay (P2P), Request-to-Order (R2O), or supplier management workflows

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

Please be advised that inquiries or resumes from recruiters will not be accepted.

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