Charlotte Residential Service Technician

United States·Charlottemid

OtherResidential Service Technician

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Quick Summary

Key Responsibilities

Service and maintain residential security systems,

Technical Tools

OtherResidential Service Technician

We are seeking a Residential Service Technician in Charlotte, NC to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service—all while earning a performance-based income.

Responsibilities

~1 min read

→Service and maintain residential security systems, ensuring timely and accurate troubleshooting
→Perform home walkthroughs to determine optimal configurations and opportunities for additional protection
→Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations
→Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently

High school diploma or equivalent; technical training is a plus
Strong sales skills with mechanical aptitude for troubleshooting and repairs
Excellent communication, customer service, and a safety-first mindset
Professional appearance and demeanor; alarm or telecom experience is a bonus

$60,000 to $80,000 average annual earnings (hourly training pay and 100% uncapped commission after training)
Opportunities for advancement and long-term career mobility
Every other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training)
Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance