Cresta22d ago

AI Deployment Manager, EMEA

United KingdomRemotemid

OtherDeployment Manager

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate…

Technical Tools

openaiproject-managementsaas

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

About the Role

~1 min read

At Cresta, shipping AI is only half the story—deploying it successfully is where the real impact happens.

As a Founding AI Deployment Manager in EMEA, you’ll play a critical role in building and scaling our presence in the region. You’ll own the moment where cutting-edge AI becomes real-world results, leading customer deployments end-to-end and turning ambitious AI initiatives into live, adopted solutions that drive measurable business outcomes.

This is a high-impact, ground-floor opportunity for someone who thrives in ambiguity, loves building from scratch, and wants to shape how Cresta delivers value across EMEA.

Customers launch AI solutions that actually get used—and drive real business outcomes
Deployments run smoothly, on time, and against clearly defined success metrics
Customers leave deployment confident, excited, and ready to scale
Internal teams rely on you to bring clarity, structure, and momentum to complex initiatives
You consistently turn complexity into forward progress

Requirements

~1 min read

Experience leading technical or AI-driven SaaS implementations
Strong project management skills paired with a consultative, customer-first mindset
Comfort working with technical concepts, data, and analytics
Ability to translate complex technology into clear, actionable plans
Bias toward execution, outcomes, and ownership
Thrives in fast-paced, high-growth environments

You’ll be a founding member of Cresta’s EMEA team, helping shape our regional strategy and execution
You’ll own some of the most visible and impactful work at Cresta
You’ll work hands-on with cutting-edge AI used by leading enterprises
You’ll partner deeply with customers and see the impact of your work firsthand
You’ll collaborate with world-class teams across product, engineering, and GTM
You’ll help define what “great AI deployment” looks like at scale