Quality Control Specialist (Creative)

As a Quality Control Specialist, you are an excellent communicator who can work closely with Producers, Design Supervisors, Production Designers, Studio Artists and Technical artists to ensure assets are successfully delivered without errors. Mitigating risks and managing QC can be challenging, but your organizational and interpersonal skills are up to the test.

Working closely with our content creation department, you have a wholistic view of all the projects to ensure excellent quality control. As a self-starter, you work with the team from a project’s creation, to its archival. You apply your Quality Control skills to production outputs large and small including video executions, mobile applications, static creatives, HTML banners and digital products. You are excited by the fast pace of advertising and work to support the team.

This position requires full on-site attendance, five days per week, at the Barreal office (Heredia, Zona Franca Metropolitana) from 9:00 am to 6:00 pm (CR time)

You Will

• Monitor production compliance to provided standards and guidelines;
• Check for copy alignment, spelling, technical specification alignment, and technical errors on any output produced;
• Communicate errors and expected results clearly through written reports;
• Attend daily and weekly meetings with production and post-production teams to gather QC requirements.
• Monitor e-mail inbox and communication channels for incoming work;
• Report QC project status to Design Supervisors, Producers, and QA/QC Lead;
• Understand production/post-production workflow and advise when errors could be introduced;
• Organize, track, and ensure quality of final files before delivery to trafficking team or clients;
• Assist with data ingest and file archival on our various cloud tools and servers alongside the Asset Management team.

• Advanced English level (B2+/C1 reading, writing, and conversation)
• 3+ years in an advertising agency or other production or post-production studio
• Strong communication skills
• Broad knowledge of Adobe Suite software including but not limited to Photoshop & After Effects.
• Familiarity with tools like Figma for commenting and Adobe Acrobat.
• Understanding of asset and creative delivery specs and exporting standards for a variety of creative assets
• Strong organizational skills
• Strong sense of catalog organization and file naming convention to manage file storage
• Keen eye for design principles and strong attention to detail
• Proven ability to edit and proofread content for grammar, spelling, punctuation, and adherence to brand guidelines.
• Ability to apply and maintain consistency with brand standards across all deliverables.
• Experience in testing digital content for layout consistency, including fonts, colors, spacing, and ensuring no layout shifts.
• Conduct comprehensive final checks to ensure all deliverables meet quality standards before release.
• Work closely with producers and other team members to ensure all deliverables are aligned and meet project requirements.
• Understand the target audience to ensure content is appropriate and effective.