Crumbl
Crumbl3d ago
New
USD 80000–100000/yr

Field Franchise Partner Consultant - UT/CO/ID

United StatesUnited States·Salt Lake CityFull Timemid
OtherConsultant
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Quick Summary

Overview

The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence.

Technical Tools
OtherConsultant
The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence.
 
This role will be based in Utah only and cover the UT/CO/ID states for Crumbl store locations.
Trusted Advisor to Franchise Partner
  • Establish a strong, trusted advisor relationship with Franchise Partners through leadership training, on-site store visits, and frequent communication 
  • Act as a liaison between the Franchise Partner and Crumbl HQ to balance stakeholder interests and recommend solutions 
  • Facilitate Franchise Partner networking by connecting those with similar challenges and interests through roundtable discussions and a strong understanding of the market and region
  • Use Franchise Partner leadership training to promote a positive Crew culture
  • Document every interaction with Franchise Partners
  • Address franchise partner engagement by escalating feedback and documenting results
  •  
    Consult on Business Success and Profitability
  • Develop reports and actionable recommendations tailored to individual store business needs by using sales data, comparison statistics, and analysis.
  • Work with Franchise Partners to create short and long-term business goals
  • Review profit and loss statements to identify profit goals and opportunities
  • Frequently perform root-cause analyses and provide recommendations for business growth
  • Conduct local market research to aid in increasing sales through marketing initiatives and community involvement
  • Develop marketing strategies based on market research and Franchise Partner interest
  •  
    Support Operational Excellence
  • Develop a thorough understanding of Crumbl’s operational KPIs and the why behind them including policies and procedures
  • Educate and offer strategic advice on the 3 C’s of Crumbl (Cookie Quality, Cleanliness, and Customer Experience)
  • Seek every opportunity to encourage operational excellence
  • Applaud operational excellence with awards and recognition
  • Review operational metrics set by HQ, which could include, but is not limited to: ticket times, cookie quality, sold-out time, service availability, and customer reviews to identify strengths and weaknesses; coach on operational best practices.
  • Review operational dashboards for the market region to better understand opportunities for each store and recommend best practices to reach strategic goals for Franchise Partners. 
  •  
    Minimum Qualifications
  • Bachelor’s degree with emphasis in Business, Marketing, or Accounting or equivalent proven experience
  • Proven track record of running a successful business
  • Strong financial literacy skills 
  • Excellent communication skills, both written and verbal (ability to convey complex ideas clearly and using simple language)
  • Proficient in Microsoft Office and Google Workspace
  • Strong emotional intelligence
  • Ability to conduct crucial conversations
  • Ability to balance the interests of both HQ and Franchise Partners, though sometimes conflicting
  • Ability to work in a fast paced environment with little to no supervision
  • Basic Knowledge of food safety practices
  • Valid U.S. Driver’s License
  • Access to reliable transportation
  •  
    Preferred Qualifications
  • Previous consulting or coaching experience
  • Previous multi-unit management experience
  • Previous business financial experience
  • Advanced knowledge of food safety practices
  • Masters degree in business related field
  •  

    This role will be based in Utah and requires regular travel throughout the territory covered (UT, CO, ID and Southern CA) to support franchise bakery locations. 

    Travel is expected to be approximately 50% of the time, though travel expectations may change based on business needs.

    The role will generally be structured as follows:

    • 50% Administrative Responsibilities – Participating in team calls, identifying priorities, planning travel, preparing for bakery visits, and sending follow-up communications to franchise partners.
    • 50% Field Responsibilities – Visiting bakeries, traveling within the region, conducting business reviews, supporting franchise partners in-store, and providing operational consultation.

    Benefits & Perks

    - Medical, dental, and vision benefits
    - 15 days PTO/year
    - 10 paid holidays
    - Paid parental leave
    - Personal phone bill reimbursement
    - Gym reimbursement
    - Corporate DoorDash® DashPass membership
    - Regular company and team activities
    - 401k with competitive matching contribution plan
    - Excellent opportunities for career growth
    - Work in a hyper-growth company

    Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.

    Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.

    Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! 

    Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

    Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.

    Location & Eligibility

    Where is the job
    Salt Lake City, United States
    On-site at the office
    Who can apply
    US

    Listing Details

    Posted
    June 1, 2026
    First seen
    June 1, 2026
    Last seen
    June 4, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    71%
    Scored at
    June 1, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Crumbl
    Crumbl
    lever
    Employees
    5
    Founded
    2018
    View company profile
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    CrumblField Franchise Partner Consultant - UT/CO/IDUSD 80000–100000